Category Archives: Travel Trends

Health & Wellness Offerings Expand in Response to Exploding Demand by Travelers

The satisfaction of having ascended the 14,000-ft high Dead Woman’s Pass on Alpaca Expeditions’ four-day Inca Trail hike to Machu Picchu © Karen Rubin/goingplacesfarandnear.com

By Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

Health and wellness, growing as part of everyday life, have become increasingly integrated into hospitality, travel and tourism behaviors. Wellness Tourism globally has grown to be worth $651 billion annually (out of a $5.6 trillion global wellness economy) and is forecasted to grow annually by an average of 16.6% through 2027. 

We used to think of “wellness” mainly in terms of spa retreats, but health and wellness now is figures into everything from the motivation to travel and choices of destinations, accommodations, activities and experiences, even decisions about when to travel.

Venice is literally sinking with climate change and sea level rise. Setting out platforms for tourists to walk at St. Marks Square has become routine © Karen Rubin/goingplacesfarandnear.com

Take climate change, for instance. In light of record heat waves, wildfires, flooding, people are choosing their destinations and seasons to travel with more care. “Cool-cations” is one of the emerging new trends in travel – choosing places like Scotland and Quebec for summer holidays, trading cities for mountains, theme parks for dude ranches. There is also an awareness of the fragility of bucket-list destinations and sights like Venice (sinking), islands like the Galapagos and the Maldives (just a foot above sea level), the Great Barrier Reef (coral bleaching), the Dead Sea and the Great Salt Lake (evaporating), even the Statue of Liberty in New York harbor is on the endangered list.

Clouds of smoke billow over the Acropolis from wildfires just outside Athens © Laini Miranda/goingplacesfarandnear.com

Travelers are also seeking out opportunities to be active outdoors instead of passive sightseers – biking, kayaking, paddleboarding, pickleball, hiking – that are physical, engaging, but also incorporate inner peace. Pilgrimages which involve long walks to places that have spiritual meaning fit the bill of combining physical and emotional benefit, as do bike trips

The wellness motif also figures into a desire for responsible and sustainable travel, where the benefits are mutual for the traveler – providing mental, physical and emotional wellbeing – and the local regional and urban economies that sustain people in their communities and preserve heritage and conserve environment for future generations.

The Global Wellness Institute’s  Tourism Initiative team reported on these emerging wellness travel trends. 

Climate Adaptive Wellness

Travelers are adapting to climate change and so is the wellness industry along with city planners, Jane Kitchen, editor-at-large of Spa Business, reports.

The impacts are seen in architecture and design: instead of relying on air-conditioning which contributes to climate change, architects and designers are looking at new solutions as well as looking back at ancient ways to cool buildings. More rooftop and vertical gardens, more greenspace, new building materials, heat resilient design incorporated into buildings whether new tech or going back to 1000-year old building techniques – like were used in the Middle East before electricity and air conditioning.

Urban planners are becoming alarmed about the public health dangers of heat for residents as well as visitors who are beginning to shun popular cities like Paris and Athens (experiencing wildfires as we write this) in summer.

Paris spent $1 billion to clean up the Seine so it could accommodate swimming, and provides misting stations and water fountains to keep residents and travelers comfortable during the hot summer © Karen Rubin/goingplacesfarandnear.com

The city of Miami created a new position of Chief Heat Officer with Los Angeles, Melbourne, and Athens following suit. Cities are installing cooling stations (like Paris), cleaning up rivers so people can do wild swimming (like Paris which spent $1 billion to clean the Seine), planting more greenery, even using greenery on buildings (like Friedensreich Hundertwasser’s Green Citadel of Magdeburg, Germany, an apartment building and hotel that is literally a work of art and model for new urban design and liveability.

Friedensreich Hundertwasser’s Green Citadel of Magdeburg, Germany, an apartment building and hotel  is literally a work of art and model for new urban design and liveability © Karen Rubin/goingplacesfarandnear.com

Smart tech will also be summoned to help solve the heat crisis – like “cooling clothes – initially for workers that need to work outside, but eventually, becoming mainstream for everyday and for travel. Among the new technologies: inks in fabrics that keep cooler in summer, warmer in winter; therma adaptive textiles; wearable patches that draw heat from body and clothing embedded with smart sensors if at risk of heat stress.

Spa and wellness travel is also adapting with new, fun programs such as nighttime wellness and spa treatments, night hikes and star gazing  which have a wellness component but take place in evening when it is cooler; ice baths; and climate adaptive beauty and geo-skin care, based on where you are and the weather connections

Power of Pilgrimage

The physical, emotional and spiritual satisfaction of hiking Alpaca Expeditions’ four-day Inca Trail hike to Machu Picchu © Karen Rubin/goingplacesfarandnear.com

Journalist Eric Wilson found a “silver lining of the pandemic: people discovered the benefits of walking and walking enthusiasts discovered the benefits of exploring the ancient pilgrimage trails around the world. A record number of trekkers sought out hikes infused with cultural heritage across Asia, Europe, and the Americas (my four-day Inca Trail Trek fits neatly into that trend). A record 500,000 completed the Santiago Pilgrimage Trail in Spain – most who chose the experience not so much in pursuit of faith but for physical and spiritual wellness.

Alpaca Expeditions’ four-day Inca Trail hiking/camping adventure hits on many of the trends in wellness travel: desire for “slow-travel” walks/pilgrimage that activate physical, emotional, spiritual cylinders of well-being, an impromptu yoga session to rejuvenate after ascending the 14,000-ft high peak, responsible/sustainable/eco-friendly travel which mutually benefits travelers and community © Karen Rubin/goingplacesfarandnear.com
 

The trend has impacted a rejuvenation of trails globally to accommodate scores of new, modern pilgrims in “buzzy new destinations” like Sri Lanka, Bhutan, India, Italy and Japan. Governments, interested in promoting holistic tourism, have invested in extensive restorations of these trails – Bhutan opened a 250-mile Trans Bhutan Trail. Walk Japan reported such a surge in demand, there were not enough roadside inns or monks quarters to accommodate the travelers. Wukalina Walk, a multi-award winning Indigenous/Palawa-owned tourism experience, is led by Aboriginal guides who provide a rare window into Tasmania/lutruwita’s aboriginal culture (discoveraboriginalexperiences.com).

Savvy resorts are responding to the rising interest by incorporating a profound version of slow travel movement, linking to ancient pilgrimage trails and offering wellness programs including meditation.

“Pilgrimage is metaphor for the path to enlightenment, the slowest most meditative form of travel, where you experience unexpected encounters with strangers, gain a deeper perspective of place, where question our place in the world.” (I must confess these thoughts came to me on my Inca Trail trek.)

Biking railtrails like the Mickelson Trail in South Dakota with Wilderness Voyageurs has evoke physical, emotional, spiritual and social benefits, as well as a direct connection to engage directly with local people and the environment © Karen Rubin/goingplacesfarandnear.com

Surging popularity, availability of bike tours: For much the same reason as pilgrimage and walking trips, biking tours are another “slow form” of self-propelled travel experiencing explosive growth in interest and availability. Bike tours similarly evoke physical, emotional, spiritual and social benefits, as well as a direct connection to engage directly with local people and the environment, albeit at a slightly faster pace. And e-bikes now extend a cyclists’ longevity in the saddle,and take away anxiety over being able to handle the hills or the miles. Among the operators offering guided and self-guided itineraries on rail trails around the country and the world (where you are most likely to achieve that level of serenity and inner dialogue because you are not worrying about car traffic): Discovery Bicycle Tours (discoverybicycletours.com); Wilderness Voyageurs (Wilderness-Voyageurs.com); Backroads (backroads.com); VBT Bicycling Vacations (vbt.com) and Boat Bike Tours (boatbiketours.com). Also see Rails to Trails Conservancy (railstotrails.org) and the Adventure Cycling Association (adventurecycling.org).

Wellness holidays with kids are about enrichment

A nighttime nature walk entrances young people at the Tenaya Lodge, Fish Camp, California, at the gateway to Yosemite National Park © Karen Rubin/goingplacesfarandnear.com

Families increasingly value travel experiences that support their child’s wellbeing by expanding their education, personal development and worldview. These trips go beyond the traditional family vacation aimed at entertainment or vegging out on a beach and focus instead on immersive experiences that combine fun with learning. Examples include creative and hands-on workshops that focus on local traditions and foods, learning about local biodiversity and marine life conservation as well as personal growth elements that expose children to unexpected situations, teaching them to adapt to new environments and overcome challenges. Gleneagles Hotel in Scotland offers outdoor nature led activities for children while newcomer, Jayasom’s Family Wellness offers family counseling, enrichment activities, virtual reality and outdoor wellbeing excursions including a large hydrotherapy space that families can enter together. Austria’s Reiters Finest Family hosts sustainable family wellness holidays in Bad Tatzmannsdorf, a resort featuring 125 hectares of outdoor space, 400 animals for farm adventures as well as thermal waters, and a health and longevity center that families can enjoy together. 

Sports is playing a bigger role in hospitality  

Playing pickleball on a court on a farm in Sonoma, California © Karen Rubin/goingplacesfarandnear.com

Sports related travel accounted for 66 million room stays and generated $49 billion in 2021, reported Patricia Ladis of WiseBody Physical Therapy. Enthusiasts are traveling to where they can train or improve their skills, engage in the sport (golf, tennis have long been popular but now mountain biking, cycling, rock climbing, pickleball are among the sports that are motivating travel) as well as to participate or spectate in competitions and tournaments as grand as the Olympics but as basic as a child’s hockey tourney.

People are not only traveling to engage or train in a sport, but for rehabilitation treatments and therapies. SIRO Hotels is one of first luxury hotels to be designed around health, wellness, and recovery. Its new SIRO One Za’abeel Hotel in Dubai delivers a complete experience under one roof, with rooms designed to combat jet lag, 2,000 sq m of fitness and recovery facilities with cutting-edge treatments, personalized nutritional guidance, diverse training options. Dedicated health resorts like Chenot Weggis Palace in Switzerland offer wellness travelers the opportunity to spend a week recharging with the top technologies on hand to future proof your health and wellbeing.  

In Search of Calm

Mental wellness as a travel trend has been gaining significant traction over the past few years, reflecting a broader societal shift towards valuing mental health and self-care. Wellness retreats integrate yoga, breath work, meditation. What is new are the more intensive therapy retreats. For example, equine therapy (with horses) is offered at  Gwinganna Lifestyle Retreat in Australia and NIHI Sumba in Indonesia, Re-wilding retreats that immerse into natural settings to support mental wellbeing are popular across the globe: properties like The Dreaming, in the heart of Wales and AroHa in New Zealand.

Finding calm by wild camping in a Moterra campervan in Nevada © Eric Leiberman/goingplacesfarandnear.com

This interest in seeking out the wild – getting off the beaten track – to find calm and mental wellbeing is facilitated by the rising availability of luxury campervans, equipped with water, solar-powered batteries, that enable wild camping with maximum calm and minimum stress. Among the companies: Moterra Campervans (gomoterra.com), Blacksford RV (blacksford.com), and Roadsurfer (roadsurfer.com)

Diagnostic Boom as Wellness Travelers Look to Prevention, Longevity   

Living longer is one goal of health-and-wellness travelers, but so is living well. There is recognition that quality of life is as important as quantity. Wellness travelers are now seeking out tailored and proactive health approaches, prompting many health and wellness operators to enhance their offerings with comprehensive diagnostic assessments alongside traditional wellness activities. At Canyon Ranch in Tucson, Arizona, you can undergo thorough health evaluations encompassing genetic testing, preventive diagnostics, body composition analysis, and metabolic assessments. The new Longevity Spa at Hotel, Portrait Milano, provides cutting-edge diagnostics like DNA testing and Longevity Molecular Profile, complemented by Integrative Wellness solutions and nutrition plans. KĒPOS by Goco at Daios Cove in Crete, Greece, features diagnostic services such as Metabolic Biometrics and Epigenetics testing alongside wellness programs and spa offerings.

“These offerings empower individuals to gain profound insights into their health status and make informed lifestyle choices while indulging in the rejuvenating benefits of travel. As travelers increasingly prioritize preventive healthcare and holistic well-being, the diagnostic booms in wellness travel are set to continue to reshape the tourism industry by seamlessly blending medical expertise with luxury hospitality,” GWI’s Wellness Tourism Initiative Trends for 2024 notes. 

Art and Wellness: A Perfect Pairing   

Finding harmony in nature and art at Red Reflet Ranch, Wyoming © Karen Rubin/goingplacesfarandnear.com

An emerging trend integrating art and wellness signifies a harmonious fusion of creative expression and holistic well-being, and is resulting in immersive art-centric activities, therapies and experiences that nourish both the body and the soul. Wellness hospitality operators like Como Shambhala Estate in Bali and Miraval in Arizona along with many small artisans and practitioners globally are hosting wellness retreats that blend yoga and meditation with artistic workshops encouraging guests to explore their inner creativity as a pathway to self-discovery and relaxation, inspiration and rejuvenation.  

Seeking Out Cultural Traditions and Healing

Indigenous healing has gained prominence as part of the broader trend towards holistic wellness and the search for authentic, transformative experiences. These experiences draw on the wisdom and practices of indigenous cultures around the world, offering healing techniques that have been passed down through generations. The interest in and drive behind these retreats are linked to an acknowledgement of the benefits of indigenous healing practices, a holistic approach and reconnection with the land.

Wukalina Walk, a multi-award winning Indigenous/Palawa-owned tourism experience, is led by Aboriginal guides who provide a rare window into Tasmania/lutruwita’s aboriginal culture (photo by Jillian Mundy)

 At Wai Ariki Hot Springs, in Rotorua New Zealand you can discover the ancient healing methods of these indigenous cultures, from the deeply cultural touch of mirri mirri or romi romi massage to the revitalizing power of blessed stones and herbal remedies – each experience incorporates local healers and wellness practitioners, herbal medicine practice and ceremonies that honor the community and the land. Asian traditional therapies and medicine are growing in popularity for the wellness traveler around the globe. Traditional Thai, Chinese & Ayurvedic Medicinal offerings encompass rich diagnostic protocols, herbal formulas, and treatment techniques as part of the guest experience. 

Quest for a Good Night’s Sleep

Sleep tourism is emerging as a trend catering to the growing recognition of the importance of quality sleep for overall health and well-being; travelers are seeking out diagnosis, prescriptions and coaching to improve their sleep. RAKxa Integrative wellness retreat in Thailand, offers a Thai Deep Sleep & Skin Radiant Therapy, which focuses on enhancing sleep quality, integrating traditional Thai Medicine and CBD oils. At the Longevity Hub By Clinique La Prairie in Bangkok visitors are offered Hyperbaric Oxygen Therapy.   

More information at globalwellnessinstitute.org.

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© 2024 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Visit instagram.com/going_places_far_and_near and instagram.com/bigbackpacktraveler/ Send comments or questions to [email protected]. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures 

Experts Predict Top Destinations, Trends for US Travelers in 2024

By Karen Rubin, Travel Features Syndicate, www.goingplacesfarandnear.com

From French Polynesia to Tokyo, San Juan to Cancún, Skyscanner, a metasearch travel booking tool, combined its search and booking data with its annual consumer behavior survey to produce its annual Travel Trends report for US travelers for 2024. Here’s the lowdown on the top-trending destinations seeing the biggest increase in searches, and which offer the best value-for-money for travelers on a budget, compiled by Lisa Tyndall:

Top 10 Trending Destinations

Babymoon at The Reefs Resort in Bermuda. Bermuda is a top 10 trending destination for 2024, according to Skyscanner’s Travel Trends report © Dave E. Leiberman/goingplacesfarandnear.com

So where are people heading in 2024? These are the top 10 destinations for US travelers which have seen the biggest increase in searches year-on-year:

Destination% increase in searches*
Cayman Islands+483%
French Polynesia+227%
Osaka, Japan+210%
Tokyo, Japan+201%
US Virgin Islands+198%
Bucharest, Romania+190%
Bermuda+184%
Taipei, Taiwan+177%
St Maarten+155%
Oranjestad, Aruba+155%

*Cities that have seen an increase in searches from the US between 7/8/22-7/8/23 vs the same period in 2021/22.

US travelers are craving island adventure, particularly the tropical climate and white sands of the Caribbean, with six of the top 10 trending destinations being island hot spots. They’re searching for the Cayman Islands, US Virgin Islands and St Maarten as destinations to relax and recharge.

Japan continues to make a comeback after re-opening last year, with Osaka and Tokyo featuring third and fourth. The only European destination on the list this year is Bucharest thanks, in part, to the “Wednesday” impact of the Netflix hit show, which was filmed in Romania, showcasing the country’s gothic beauty.

Top 10 Best-Value Destinations

Vancouver – in fact all of Canada – is one of the top value-destinations for US travelers in 2024, Skyscanner’s trends report show © Karen Rubin/goingplacesfarandnear.com

Where can you get the most bang for your buck this year? These are the top 10 cheapest international destinations (on average) for US travelers in 2024:

DestinationAverage cost
San Juan, Puerto Rico$295 return
Toronto, Canada$348 return
Nassau, Bahamas$347 return
Vancouver, Canada$300 return
Cancun, Mexico$422 return
Calgary, Canada$429 return
San José del Cabo, Mexico$429 return
Bogota, Columbia$440 return
Puerto Vallarta, Mexico$460 return
Santo Domingo, Dominican Republic$460 return

**Cheapest international destinations, based on avg. return flight price between 1/1/23-7/8/23, departing from the US in 2023.

Value for money remains a key factor for US travelers, with the cost of rental cars (17%) and food (17%) being the biggest factors determining the destination.

However, 39% of US travelers have budgeted to spend more on travel in 2024 compared to 2023, while 45% will spend the same. Only 5% have said they’ll spend less.

For US travelers looking for a relaxing beach vacation, the Caribbean islands of Puerto Rico and the Bahamas offer some of the most affordable flights from the US, with flights to San Juan and Nassau particularly good value.

Whether drawn to the buzzing city life in Toronto, or to the mountains and outdoor pursuits offered in Vancouver and Calgary, travelers will find that Canada has some of the most affordable destinations.

EF Go Ahead Tours Sees Increase in Guided Group Travel for 2024

Porto, Portugal. Portugal is among the destinations that are trending for solo travelers joining group tours according to EF Go Ahead Tours © Karen Rubin/goingplacesfarandnear.com

While most travel experts predict the top travel destinations “where to” for 2024, Lael Kassis, vice president of market innovation & development for EF Go Ahead Tours (GAT), a premier provider of culturally immersive experiences, is predicting a revolutionary change in the “how” travelers will experience the world in 2024: Kassis sees travelers continuing to gravitate toward traveling guided with a group tour operator, especially as they seek out destinations and travel experiences that are more complicated to arrange.

Based on a 20 percent increase in EF Go Ahead’s Black Friday sale, Kassis offers insights into trends in travelers’ motivations to book, the destinations especially popular for group tours, and the growing travel styles within group tours inspiring new itinerary introductions: 

Expert Planning-Intensive Destinations Like Asia and Africa Surge in Popularity for Guided Travel: Based on EF Go Ahead Tours’ November 2023 bookings, trips to both Asia and Africa – two highly desired but not easily accessed destinations – were up 70% in sales compared to November 2022. Looking at the first half of 2024, Thailand and Japan departures are both up 57% compared to the same time in 2023, further underscoring travelers want to access these destinations in a guided group experience. 

“Shoulder Season” is Increasingly the “WOW” Season to Travel: While “hot” seasons like summer will always be popular in Europe, other seasons are growing at rapid rates– even to one of the industry’s most popular destinations like Italy. “Shoulder Season” and off-season, Oct-April, offers less crowds and temperate weather with more access to local charm.

Social Tourism Inspires Solo Tour Expansion:  The end of 2023 saw a soaring rate of 83% more solo travelers embarking on solo-only group tours than last fall. Based on demand, EF Go Ahead added new tours bringing its collection of solo-only tours up to 18 offerings in 2023 with Portugal, Thailand, Ireland, Greece and Italy being the top sellers. After a tumultuous few years of travel disruptions, it is no wonder that the concept of going solo but never alone is very popular. Solo travelers – having experienced the safety and convenience, unparalleled access, and community created while traveling with a group – aren’t turning back. 

Influenced by Pop Culture, Custom Group Travel will Gain Popularity:  At EF Go Ahead Tours, private group tours start at just 10 people and can be fully customized or built off an existing tour. In just the last 6 months, customized tours are up 26% compared to the same time last year with Italy and Greece being popular destinations. Move over heritage family private travel: Pop-culture led travel from musicians and TV shows are driving 2024 private group travel itineraries.

Gastronomic Experiences Will Top Desired Experiences for Foodies & Non Foodies Alike: Gastronomy, or the “relationship between food and culture,” is synonymous with travel. Culinary tourism has boomed in recent years, topping $805.9 billion globally in 2022 and it’s expected to keep growing.

Audley Travel Sees Rising Interest in Asia, Off-Season, Experiential Travel for 2024

Rotorua, New Zealand. Audley Travel cites Australia and New Zealand as among the destinations that are trending for 2024 © Sarah Falter/goingplacesfarandnear.com

Travelers are more adventurous, curious and open to new experiences in 2024, a survey by tour operator Audley Travel shows.

Destination switching: With availability tight for many popular destinations, Audley’s specialists report clients are opting for alternatives to enjoy popular or iconic sights and experiences away from the crowds. South Korea is a popular switch for clients wanting to see Japan’s cherry blossom, and Nicaragua is an excellent alternative for a client keen to visit the rainforest instead of Costa Rica. The same trend is seen within destinations, with clients choosing to visit lesser-known parts of countries like South Africa – for example, flying into Durban and exploring KwaZulu-Natal’s game reserves and the Drakensberg Mountains, learning about the history of the battlefields, and then relaxing at a remote beach lodge on the coast.

Off season travel: Clients travelling in 2024 are increasingly booking popular and well-established destinations and experiences in the off-season. From booking a winter trip on the popular Glacier Express and Golden Pass trains in Switzerland, to taking a safari vacation in ‘Green Season’, Audley’s clients are taking advantage of lower prices and better availability away from the peak times.

A move back to curious travel: As borders reopened, ticking things off bucket lists was a key motivator for travel (cited by 72 percent of Audley’s country specialists for 2023 travel, but only 36 percent for 2024 travel). Clients who have taken their much longed for bucket list trips are now moving back to more curious travel exploring off-the-beaten-track for future adventures. Audley’s country specialists report an increasing interest in cultural experiences, for example around the Maasai in East Africa as well as an interest in more remote and authentic safari destinations e.g. Ruaha National Park. They also have seen more requests for ‘authentic’ hotels that reflect the culture of the country, across the destinations.

Luxury bookings continue to grow: Despite the rising cost of living, Audley reports continued growth in demand for luxury properties and experiences. Luxury lodges in Australia and New Zealand are selling faster than they did pre-2020 and there is a lot of demand for small ship expedition style cruising. Audley’s country specialists for Latin America report that people are looking for more comfort and upgrading their flights.

Further demand for more experiential and customized travel: Clients are asking for more ‘unique’ experiences when they travel. Audley’s North America specialists are responding with suggestions of experiences such as guided kayak and camping trips to see whales and wolves. This trend is also being recognized by Audley’s partners in destinations. Whilst arranging tailormade trips has always been at the heart of Audley’s operations, the country specialists report that an increasing number of partners are customizing the excursions and experiences that they offer for individual clients, moving away from set tours and adapting their plans to the needs and wants of the customer – a move that is a perfect fit for Audley’s custom travel offering.

Sustainability: Travelling responsibly remains important. Research conducted recently found that 68 percent1 say that having sustainable travel options (e.g. lower carbon flights) is important to them.

Motivations for travel: A long-awaited bucket list trip remains the top motivator for 2024 travel (albeit at lower levels than in for 2023 travel) – cited by Audley’s specialists as the reason for 36 percent of trips2. To celebrate a personal milestone (birthday, anniversary, retirement, graduation etc.) is the reason for 24 percent of trips, and to spend time with the family is 14 percent.

Where Audley’s clients are booking: Top destinations for 2024 travel are Italy, Australia, Japan, New Zealand and Thailand (matching the top five destinations for 2023 bookings). The average duration for 2024 bookings is 15.8 days, up 2.6 percent from 15.4 days in 2023.

AirHelp Unveils World’s Best/Worst Airlines and Airports Of 2023

Delta Airlines, ranked a top 3 US airline, taking off from Detroit Metropolitan Wayne County Airport, ranked among top 5 US airports.© Karen Rubin/goingplacesfarandnear.com

With air travel records being broken this holiday season, AirHelp, an air passenger rights advocacy organization, reported the results of its annual AirHelp Score of best and worst airlines and airports for 2023. Among the key findings:

AirHelp found Muscat International Airport, Recife/Guararapes–Gilberto Freyre International Airport, and Cape Town International Airport to be the best global airports of 2023.

Out of 194 airports analyzed from across the globe for the report, in the U.S., Minneapolis-St. Paul International Airport, Seattle-Tacoma International Airport, and Detroit Metropolitan Wayne County Airport were found to be the best airports in the U.S. for 2023. Minneapolis-St. Paul International Airport and Seattle-Tacoma International Airport’s highest ranking category was their restaurants and shops score and Detroit Metropolitan Wayne County Airport’s highest ranking category was on-time flights.

Among foreign carriers, Qatar Airways, Eurowings, LOT Polish Airlines, Etihad Airways and All Nippon Airways were rated highest among carriers worldwide in 2023. For U.S. airlines, American Airlines, United Airlines and Delta Airlines were rated the highest in 2023.

Qatar Airways has successfully held its top position since 2018 due to consistency in claim handling, on-time performance, and customer satisfaction. Specifically, Qatar Airways scored 8.0 for claim handling, 8.4 for its on-time performance and 8.8 in customer satisfaction.   

Best United States airports:

Minneapolis-St. Paul International Airport – (13/194) 

Seattle-Tacoma International Airport – (34/194) 

Detroit Metropolitan Wayne County Airport – (38/194) 

Phoenix Sky Harbor International Airport – (51/194) 

Atlanta Hartsfield-Jackson International Airport – (55/194) 

Worst US airports: 

Newark Liberty International Airport – (166/194) 

Fort Lauderdale International Airport – (165/194) 

Denver International Airport – (138/194) 

Las Vegas Harry Reid International Airport – (136/194) 

San Francisco International Airport – (128/194) 

Top 3 US-based carriers: 

American Airlines 

United Airlines 

Delta 

Worst 3 US-based carriers:

Spirit      

Alaska Airlines    

JetBlue  

Best airports in the world: 

Muscat International Airport – (Muscat, Oman) 

Recife/Guararapes–Gilberto Freyre International Airport – (Recife, Brazil) 

Cape Town International Airport – (Cape Town, South Africa) 

Brasília–Presidente Juscelino Kubitschek International Airport – (Brasília, Brazil) 

Doha Hamad International Airport – (Doha, Qatar) 

Worst airports in the world: 

Banjarmasin Syamsudin Noor International Airport – (Banjarmasin, Indonesia) 

Malta International Airport – (Malta, Malta) 

London Gatwick Airport – (London, United Kingdom) 

Lisbon Humberto Delgado Airport – (Lisbon, Portugal) 

Belgrade Nikola Tesla Airport – (Belgrade, Serbia) 

Top 5 international carriers: 

Qatar Airways

Eurowings 

LOT Polish Airlines 

Etihad Airways 

All Nippon Airways 

Worst 5 international carriers: 

Air Austral           

Azores Airlines   

TAROM  

Spirit      

Air Canada      

The AirHelp Score, first launched in 2015, is a comprehensive data-based evaluation of airlines and airports, ranking the world’s airports based on which deliver on passenger experience. Knowing that travel doesn’t always go as planned, air passengers need to plan ahead and use available information to know what to expect for future flights.

To calculate the scores, AirHelp used its own database of flight statistics, thousands of customer poll responses and its own experience in helping 2 million passengers around the world receive compensation following flight disruption.

To view the AirHelp Score ratings in full, visit AirHelp.com/AirHelpScore

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© 2023 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Visit instagram.com/going_places_far_and_near and instagram.com/bigbackpacktraveler/ Send comments or questions to [email protected]. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures