Tag Archives: Western River Expeditions

Adventure Travel, Camping/Hiking/Outdoors, Family Travel, Summer Vacations, Travel in a Time of Pandemic

Where to Go to Reclaim Summer Vacation from COVID’s Grip

Discovery Bicycle Tours, operating out of Woodstock, Vermont, is promoting private and small-group tours through uncrowded rural areas, within driving distance of Northeast’s major metros this summer © Karen Rubin/goingplacesfarandnear.com
 

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

Memorial Day typically is the start of the summer vacation season. But this Memorial Day and this summer season is anything but typical. Still, because of the opportunities to enjoy the outdoors and explore uncrowded areas, summer may be the best time over the next many months to escape neighborhood boundaries and travel. Face it, some destinations, some travel experiences are better suited than others in this time of coronavirus pandemic, and travelers need to have confidence that travel providers, authorities and communities have taken all precautions to provide a safe, healthy environment where they are traveling.

Travelers, too, bear responsibility to not become infected or inadvertently carry infection to other places: wearing masks, washing hands frequently with soap, socially distancing, and self-quarantining when not feeling well. Some localities even have 14-day quarantine periods imposed on any visitor (check), and some communities may be less than welcoming to tourists from areas known to have had high infection rates. New Yorkers, for example, may be welcomed with less than open arms, but the good news is that New York has made it exceptionally easy to get tested, so travelers can move about with a sense of confidence (recognizing that a test only reflects that moment in time).

Indeed, instead of shutting down tourism altogether – punishing local economies that depend on tourism – places that impose a 14-day quarantine might instead take a result of a test that either affirms the traveler is not carrying COVID-19 infection or has the antibodies to indicate they have already had the infection; some might even set up their own testing stations at the “border” – the toll booths on the highway or the airports – where a tourist can immediately be tested and stay over a night, rather than 14 days, for the result – much as nations require proof of vaccines. Such measures would also inspire confidence in other travelers that they won’t become exposed.

Very possibly, the most difficult part of organizing a summer vacation will be access in light of limits on capacity. For this reason, going through an experienced, well-respected tour company which can provide services with the heightened attention to wellness, has permits and accommodations, will be key.

Here are some suggestions for your summer vacation:

Austin Adventures Responds to Renewed Interest With Custom, Small-Group Programs

Austin Adventures is seeing an uptick in requests as national parks reopen.

Austin Adventures is “definitely seeing an uptick in domestic travel requests as the national parks of the west express their opening plans,” says Dan Austin, founder and CEO of the travel company. “Many want exclusive departures. We have a new program to accommodate these requests. We are using private cabins and estates and providing full service guided adventures using these properties as a base camp.

“Guides will pick up guests at the airport and provide full services by day, tucking the guests into their private retreats by night. All vans and equipment are sanitized daily per CDC guidelines and following the lead set by airline carriers. Strict social distancing guidelines will be followed in all public areas. Guest will enjoy getting out on the trails and into the backcountry away from crowds. Activities like rafting and horseback riding will all be done in a private group setting.” 

Austin is setting up scheduled small group departures, adding an extra vehicle – two vans for 12 guests – to keep group size small even while transporting guests.

Planning is made a bit more complicated because the various national parks are opening with different timelines and new regulations, each set by the individual park superintendent all based on what’s best for their park and guests, Austin says.

Austin Adventures is designing private and small-group tours ideal for families.

“Yellowstone is our top seller and while there will be limited accommodations in the park opening and lots of new COVID rules, we will be back running tours June 14.” A key advantage is that Austin is fully permitted and capable of following the strict COVID-19 guidelines.

The company also expects to operate in the Grand Tetons, Wyoming, and Bryce and Zion in Utah, as well as Alaska.

“All starting a bit later but running in some capacity   A couple of casualties of COVID is our Canadian Rockies adventure – because of strict quarantine rules [still not allowing nonessential travel from the United States across its border] and our Glacier National Park trip because of the uncertainty as to when and how it will open. Hotel openings are key and often alternates must be found outside the parks.”

Austin Adventures, Billings, Montana, 800-575-1540, 405-655-4591, www.austinadventures.com.

Western River Expeditions Draws on 60 Years Experience to Devise Protocols to Keep Families Adventuring this Summer

Where in the world – and how – will families vacation this summer?

“Given months of pandemic-driven lock-down orders, what will be attractive will be vacations that embrace fresh air and the healing powers of nature that can work wonders on family spirits and recovery,” says Western River Expeditions.
 
The company is drawing on its nearly 60 years operating top-quality river rafting vacations for individuals, families and friends to address pandemic-related challenges. Here are some of many steps the company is taking to counter COVID-19 fears. 

  • Screening Employees: Every day before work, each employee must pass both a temperature and pulse oximeter screen, and then answer a detailed questionnaire.
  • Screening Guests at Check-in: Guests exhibiting temperatures of 100.4 or higher will not be allowed to travel with Western River Expeditions at the time they planned; instead, they will receive an “Adventure Credit” which allows the guest and any members of the group who were currently living at the same physical address during any of the 7 days prior to the trip to use the full paid value of their trip as a credit for a future trip at a later date.
  • Screening while on Multi-Day Trips: All trip participants and guides will have a daily temperature and pulse oximeter checks and fill out a daily review of symptoms questionnaire. 

New protocols have been put in place should someone experience COVID-19 symptoms during a trip. In such case, steps will be taken to protect other guests from exposure during the remainder of that trip. There also will be protocols for toilet facilities, hand washing stations and social distancing (when feasible) as well as reduced number of guests per raft.
 
The company will also implement specific guidelines that address everything from life-jacket use and sanitation, to meal prep and service, use of shuttle vans, number of people per shuttle vehicle, sanitation of rafts, dry bags, cots, sleeping bags and all associated equipment. For more details on Western River Expeditions’ specific protocols see www.westernriver.com/covid-19
 

Western River Expeditions plans to offer its famed rafting adventures this summer with special protocols.

Western River Expeditions is expecting to operate late spring and summer 2020 trips, subject to the easing of government-mandated closures. Three trips in particular are ideal for families:

  • Desolation Canyon, a five-day trip through breathtaking Desolation Canyon and Gray Canyon on the Green River in central Utah. Trips are scheduled to depart June 7 through Aug. 12 with a minimum age of five years old (see www.westernriver.com/desolation-canyon
  • Southwest Sampler, a four-day adventure that includes an off-road Hummer Safari, Arches National Park tour and overnight rafting trip as well as a stay at Moab’s Marriott SpringHill Suites. Departures are scheduled May 26 through Aug. 26. If National Park closures affect the operation of the Arches National Park tour, guests will explore another stunning location in Moab (see  https://www.westernriver.com/moab-utah-vacation-sampler)
  • Grand Canyon, the three-day option still has some limited space on certain dates from June 21st through September. Conveniently departing and returning to Las Vegas, NV, this 100-mile journey is suitable for families with kids as young as nine (see https://www.westernriver.com/grand-canyon-river-trip) 
Western River Expeditions is recommending three family tours this summer.

Other adventures from Western River Expeditions include:

Utah’s Cataract Canyon Classic 4 Day: These should operate June 2 through August 25. This spectacular 4-Day Colorado River trip runs 100 miles from Moab to Lake Powell through Canyonlands National Park. A flight returns guests to Moab over Canyonlands.

Cataract Canyon Express 2 Day: This faster-paced 2-Day Colorado River trip runs 100 miles from Moab to Lake Powell through Canyonlands National Park. Large whitewater rapids are a big part of this adventure!

Upper Grand Canyon 6 or 7 Day: Trips starting June 14 and later are currently scheduled to operate. Select trips June through September have limited availability. The upper 188 miles of the Grand Canyon offer some of the largest whitewater rapids in North America and a plethora of side canyon attractions. 

Lower Grand Canyon 4 Day with Bar Ten Ranch: All 4 day departures from June 21sthrough September are expected to operate; limited space is available on select departures in 2020.

Western River Expeditions is an adventure travel company headquartered in Salt Lake City, with operations and offices in Moab, Utah and Fredonia, Arizona. From March through October, the company guides more people down rivers in Utah, Idaho and Arizona than any other company. It is the one of largest licensed outfitters in the Grand Canyon and the largest single tour provider in Moab, UT, through its Moab Adventure Center division (http://www.moabadventurecenter.com/).
 
Western River Expeditions, Salt Lake City, UT,  866-904-1160, 801-942-6669, www.westernriver.com.

Luxury Active Vacations from Butterfield & Robinson

Butterfield & Robinson Experience Designers have been diligently researching, collaborating with long-trusted partners to offer programs with increased safety measures, mindful activities and more flexible booking policies.

The result is a curated selection of experiences in remote locations—from rustic-chic cabins to island-perched hotels—that, when combined with wide-open spaces, create the perfect setting to start exploring again.

The luxury active vacations company is focusing on private groups of family and friends who are looking for exclusive experiences at remote high end properties or luxury camping. The price point is around $700-1000 per person, per day. The options range from guided biking and walking experiences to lodge- based single stay experiences. For example:

Venture to the Wild West for private cabin stays or full takeovers of luxury ranches like Wyoming’s Brush Creek and The Ranch at Rock Creek in Montana. Or head to Colorado and settle into a cottage at Dunton Hot Springs, where you can gallop on horseback through the San Juan Mountains and let your stress melt away in a natural outdoor pool.

Butterfield and Robinson makes it possible to venture to the Wild West for private cabin stays or full takeovers of luxury ranches this summer.

In California’s wine country, innovative winemaking techniques fuse with fresh, farm-to-table food. Pair with properties like the sophisticated SingleThread or the dreamy Auberge du Soleil.

In the rust-colored desert expanses of Utah, choose how you interact with the landscape, whether it’s a stay at the sleek and restorative Amangiri resort or a private houseboat charter (complete with a private chef!) on Lake Powell. Elevate the experience with luxury camping on the North Rim of the Grand Canyon for a secluded moment in one of the most beautiful places on earth.

Say aloha to paradisiacal beaches, active volcanoes and sky-high waterfalls for some adventure further afield in Hawaii. Check in at the Mauna Lani on the Kohala coast and fill your days with water sports, epic hikes or a round of golf before kicking back in the evening with Mai Tais.

Butterfield & Robinson, Toronto, Ontario, 866-551-9090, http://butterfield.com/

Discovery Bicycle Tours: Yes You Can Bike This Summer

Discovery Bicycle Tours, operating from Woodstock, Vermont, is resuming operations in destinations that have reopened for outdoor adventures, with important new health precautions in place. The company is also highlighting its small-group active vacations and can customize private tours (https://discoverybicycletours.com/private-tours)

The trips are organized to bike through rural places where you can leave the crowds behind and bike freely, and with fewer inn transfers.

“Our small tours are carefully crafted to provide personal choices for your comfort. You have options to dine with a small group, outside or in your own room. Each inn and restaurant on tour has new protocols to comply with local health rules,” writes Chief Customer Officer Thistle Cone, who recently bought the bike tour company with Scott Cone.

“Our leaders are adding extra cleanings of vans and bikes and will provide more social distancing for van transfers. Bring a comfy mask — and we will have extras.”

Idyllic country scenes greet Discovery Bicycle Tours cyclists just outside Woodstock, Vermont (c) Karen Rubin/goingplacesfarandnear.com

Among the July and August six-day tour offerings now booking:

Crater Lake & Scenic Bikeways: July 26-31, Aug. 9-14
Lake Champlain Islands: Aug. 16-21, Aug. 30-Sept. 4
Coast of Maine: July 19-24, Aug. 16-21, Aug. 23-28
Idaho Trails: July 5-10, Aug. 22-27
Great Allegheny Passage: Aug. 30-Sept. 4

“Looking for an East Coast getaway that’s a short drive from the major metro areas? Stay tuned to our website for more Vermont tours to be added soon … most in August through October.” 

Discovery Bicycle Tours, Woodstock, Vermont, 800-257-2226, [email protected], discoverybicycletours.com.

New Jersey’s Beach Mecca The Wildwoods Reopens

The Greater Wildwoods Tourism Improvement & Development Authority (GWTIDA) has been tirelessly working with the Greater Wildwood Hotel and Motel Association, Wildwood Business Improvement District (WBID), the Wildwood Special Improvement District (WSID), the Greater Wildwood Chamber of Commerce and area businesses to set up initiatives such as enhanced sanitizing protocols, as well as expanding seating in restaurants out onto the sidewalks and adjacent parking lots for al fresco dining, enhanced sanitizing and spacing on amusement rides and all surfaces, social distancing procedures in ride queue lines, sanitizing of rental bikes, boats, jet skis, kayaks and of course promoting the wide spacious beaches where visitors can stretch out and relax with plenty of room to practice social distancing. 

“We are pleased to report that the Wildwoods are open for business for the 2020 summer season,” said Greater Wildwoods Tourism Improvement and Development Authority (GWTIDA) Executive Director/CFO John Siciliano. “Health and safety is a top priority for the Wildwoods, and every precaution is being taken to assure that all who visit feel safe and comfortable,” he added.

The famous beaches of The Wildwoods, New Jersey are reopened this summer.

North Wildwood and Wildwood beaches and boardwalk has reopened to limited activity; the cities’ parks and bike paths are reopened and Wildwood Crest beaches, parks, bike paths, and sport courts for non-group play are open. In addition, hotels, motels and short-term rental properties are scheduled to begin reopening in Wildwood and North Wildwood on May 26 and Wildwood Crest properties will reopen on June 1.

Short-term rental properties, like all aspects of reopening the Wildwoods for the summer, will take measures to meet social distancing guidelines by initially opening at 60 percent capacity. Increased sanitizing and cleaning protocols, especially in high-touch areas, will be encouraged to ensure an optimal visitor experience. Additional measures may include having later check-in times to allow additional time for guest room preparation and enhanced sanitizing.

The Wildwoods offer 11,000 room accommodations – including 8,000 hotel and motel rooms, and 3,000 vacation rentals. The mid-century themed hotels/motels throughout the five-mile island developed during the era of burgeoning automotive travel of the 1950s – which is making a comeback in this New Normal.

 “The designs and architectural features pay tribute to the post-war pop culture. Their architecture continues to memorialize the bold spirit of a newly restless society, while motel names conjure up tropical paradises and other exotic destinations.”

Visitors must adhere to the social distancing guidelines set forth by Governor Phil Murphy; all activities are subject to the orders of the Governor.

Walking, running, fishing and sunbathing are welcomed on the beaches. Physical activities such as biking, walking and running may take place on the boardwalk. Boardwalk establishments offering takeout-only food, will also be open for business. Municipal parks and playgrounds will be open; however, playground equipment will remain closed. Everyone is encouraged to use best practices for social distancing, including wearing masks while enjoying the beach and boardwalk. Sitting and gathering in groups is prohibited.

The Wildwoods’ five-miles of free white-sand beaches serve as the ideal location for visitors to clear their minds and enjoy the calming benefits of ‘Beach Therapy’. The beaches offer an award-winning and spacious stretch of sand to relax, recharge, and reunite with friends and family. In addition to being the perfect place for relaxation, the beach gives visitors a wonderful opportunity to exercise freely and spend quality time with family.

Another way to recharge, get physical exercise and enjoy the beautiful summer air – all while keeping a safe distance from fellow visitors – is taking part in the Wildwoods’ ‘bikeability’. Take in the breathtaking views of the Wildwoods, starting at the far southern end of the island along the Dunes Bike Path in Wildwood Crest, up onto the Wildwoods’ 2.5-mile Boardwalk, and through North Wildwood’s Muhlbury Bike Path to the North Wildwood Sea Wall – a scenic, leisurely 12-mile round trip route. You can also ride bikes-only lanes through downtowns and around the entire island.  

Golf courses can be found all across Cape May County – from Cape May National to the south to Shore Gate Golf Club to the north – and offer a variety of playing levels from beginner to scratch golfer.

Known as the ‘two miles of smiles,’ the iconic Wildwoods Boardwalk is pure sensory overload with three amusement piers with 100 rides and attractions, carnival-style games, flashing arcades, shops and irresistible food. The Wildwoods food & beverage establishments are doing their part in abiding to safe distancing guidelines by offering curbside pick-up, delivery, and al fresco dining options.

For additional information about The Wildwoods, New Jersey, call 800-992-9732 or visit www.WildwoodsNJ.com. 

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© 2020 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com, www.huffingtonpost.com/author/karen-rubin, and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Send comments or questions to [email protected]. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures

Benefits of travel', Biking Tours, Travel & Tourism Industry, Travel in a Time of Pandemic

Travel in a Time of Pandemic: Tour Operators Tread Uncharted Territory

Biking in Albania with Biketours.com President Jim Johnson: “Bike touring is simply our chosen mode of world diplomacy. We believe travel brings us all closer together, fosters understanding and growth, and makes the world a better place. We’re also keenly aware of the positive economic impact tourism has on so many places.” © Karen Rubin/goingplacesfarandnear.com

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

With travel all but shut down, tour operators are doing their best to keep travelers engaged and protected.

Tour operators are the facet of the global travel industry – which accounts for 10.4 percent of the total GDP worldwide and one out of every 10 jobs – most impacted by the coronavirus pandemic that has brought travel to a standstill and the least resilient. These tend to be small businesses operating on tiny profit margins. And like restaurants which are looking to supporters to purchase gift cards for future visits in order to stay afloat, many tour operators which are juggling booked clients’ trips, are taking reservations for future travel, offering incentives and waiving cancellation penalties, reissue and change fees if destinations become impacted.

“We haven’t been here before,” writes Gabriella Ribeiro, CEO of Explorateur Journeys, a Virtuoso agency that specializes in planning immersive travel itineraries. “Yes, we have seen health challenges in the world such as H1N1 and Ebola and we have weathered them but COVID-19 seems more challenging, more widespread and overall, entirely more concerning to everyone in the world and understandably so. It’s a new time, a new world, a new place, a new destination and just like any new location we find ourselves in, we all need time to explore it and get used to it temporarily.”

Explorateur is representative of travel advisors and tour companies who are constantly restructuring programs and accommodating guests who may already have booked or are looking to book.

“We are inundated with information that changes by the hour and we are doing our level best to keep our clients updated as frequently as possible in line with the world’s leading health organizations.

“The bottom line is that whatever you choose to do, we are here to support you. Changing your travel dates of your bookings with us, converting to new destinations that you may not have thought of for later in the year, or simply just opting to look at 2021. The world is big, bright, beautiful and will be ready for us all to return at our normal pace. In the meantime, we are here to help answer any of your questions and help share information if you’re still daydreaming about the days you can return to your normal Explorateurean pace. Here for you 24/7/365 at [email protected].”

Explorateur is enticing travelers to fulfill their wishlist of destinations to explore, taking advantage of booking incentives, flexible change policies. (http://explorateurjourneys.com/, .973-420-8343)

Pure Adventures president and founder Loren Siekman writes, “Clearly, this is a dynamic situation and the outlook changes daily. Therefore our first recommendation is to take a ‘watch and wait’ approach. While some of our destinations are currently unaffected, others like Italy are under travel advisories. If you have concerns about a trip you’ve booked, we remain hopeful that the efforts of public health officials and governments will bring the spread under control and restore order to a point where travel to affected destinations is once again responsible, relaxing, and fun.

To make the waiting easier, we have been working with our partners abroad to adopt a thirty-day advance notice rebooking and modified cancellation policy. Some airlines too are recognizing the wisdom of this approach and relaxing their rebooking fees. What this means simply is that you can watch and wait up to 30 days prior to the scheduled start of your trip to see if things are good to go as scheduled, or rebook your tour to start later in 2020 or 2021, with no fees. We can in some cases issue a full refund should you wish to cancel altogether.

Our primary hope is that you rebook your trip in the future. This shows support for the many small businesses that contribute to the operation of a trip, across many destinations, and that are adopting more flexible cancellation policies during this challenging time.

If you are considering travel this year and are holding off because of the current uncertainty, we are fortunate that our self-guided model gives us flexibility, so we can work on scheduling trips at the last minute once things clear up, and if you are rescheduling your trip that is already booked we can move it forward even if exact dates are unknown right now.

We are concerned of course for our travelers’ personal safety, but also for your experience of travel to a destination, and in that destination, as well as the return home. If you are to book now for some time in the near future, you have the option of getting added travel insurance, which is time-sensitive from the date of booking. We always recommend travel insurance to our guests, but for added cost and peace of mind, you can add the Cancel for Any Reason option offered by our partners at InsureMyTrip.

While we stay in close contact with our partners on the ground, we’d also like to recommend that people watch credible and reputable sources of information:

 The Center for Disease Control and Prevention offers Covid-19 travel updates by country and also has hygiene and prevention tips

The World Health Organization has daily situation reports

The United States Department of State offers travel advisories by country

“We’re travel experts, not doctors, so the best we can do is to help you make an informed decision, and give you the most flexibility we can for you to make a change if necessary. We have been at this for over 25 years and have been through Sept 11, the 2008 economic crisis, and other smaller events. This too shall pass, and we will be here to help you get out and experience the world!”

Pure Adventures offers cycling (including self-guided), hiking, multisport, foodie tours and the opportunity to build your own trip (https://pure-adventures.com/, 800-960-2221)

The satisfaction at arriving at the end of BikeTours.com’s eight-day Venice-Trieste-Istria self-guided bike tour in Porec, Croatia © Karen Rubin/goingplacesfarandnear.com

Jim Johnson, president of Biketours.com which brokers guided and self guided bike tours and bike/boat tours primarily in Europe, stated, that besides exercising caution, “we also want to encourage everyone to exercise patience. This is the seventh coronavirus to be identified since the 1960s, and we’re learning more about it every day. We’ve experienced similar situations before, such as SARS and MERS. We hope that this coronavirus is soon a distant memory, too.

“For those of you with pending travel plans, loved ones in distant places, or any other number of less-than-ideal scenarios, we empathize with you. The fear and discomfort of the unknown are unpleasant and stressful, to say the least.

“For those of you who have booked travel plans with us, know that as we continue to monitor the situation, we will advocate for you and keep you informed if your departure or destination is impacted. We want you to be confident and comfortable with your travel.

“Finally, bike touring is simply our chosen mode of world diplomacy. We believe travel brings us all closer together, fosters understanding and growth, and makes the world a better place. We’re also keenly aware of the positive economic impact tourism has on so many places. We’re hoping we don’t see destinations hit twice: first by the virus itself, second by devastating drops in tourism numbers.

“Thank you for being a traveler — an ambassador by bike, as we like to say — for seeing the big picture, and for being part of the BikeTours.com family. We hope that you are safe and healthy. And we hope to see you traveling soon (as soon as it makes sense for you!).” (biketours.com, 877-462-2423)

Butterfield & Robinson suspended all European scheduled small group departures with start dates before May 30.

“We’ve been closely monitoring the virus since it started, reacting to local developments with appropriate local responses in order to protect the safety of all our travelers,” Luc Robinson, President and CEO, writes. ”But now we need to go a step further. As a company, we believe that travel should enrich the soul not foster anxiety. Suspending these trips ensures this ideal continues for all of our travelers.

“Our team of travel advisors is currently getting in touch with everyone booked on impacted departures to review their options. You can transfer your booking to a scheduled small group departure later in the year or in 2021. If you would prefer to cancel outright, we will provide a full refund. Further, if you still do wish to travel, we can discuss options to do so privately – our team is ready to support you with your safety top of mind.

“If you are booked to travel privately before May 30th, the decision on how to proceed with your trip is yours. Your trip planner will be in touch with you shortly to discuss your options.

“As of now, we are planning to run trips beyond May 30th as usual. We will continue to closely monitor all travel advisories from the WHO and the CDC, as well as coordinate with our teams on the ground, and revise our plans as necessary. We’ll communicate any revisions on our website and by email.

“Butterfield & Robinson has weathered many crises since we started running trips in 1966. Through decades of experience, we’ve grown to understand that these global events are unavoidable. We are financially prepared, and we will get through this.

“To our dedicated travelers who share our passion for seeing the world, thank you for staying committed to taking the slow road with us. We truly look forward to helping you explore the world again soon. And to all our partners in the travel industry, thank you for rallying together in these tough times. With our communities we remain long-term, steadfastly optimistic.”

Butterfield & Robinson offer programs around the world including biking, walking, hiking, family, small ships, wine, active, safari, wellness, expeditions, self-guided (butterfield.com, 866-551-9090)

Western River Expeditions, which specializes in outdoor adventures – rafting, hiking – in Utah, so far is planning to continue to operate its programs this summer.

“At Western River Expeditions, there is nothing more important than the health and safety of our guests and staff. As an organization, we are continually monitoring developments to make the best decisions regarding our trip offerings and policies.  We are sensitive to the impacts the COVID-19 news is having on all facets of our lives, and want to reassure you that we are doing everything possible to prepare and to focus on your safety and welfare,” writes Brian Merrill, Chief Executive Officer.

“It is our goal to operate all trips scheduled for this season. At this time, when we are advised to avoid crowds and enclosed spaces, getting out into the backcountry may just be the perfect way to spend your vacation. As our clients, guests, friends, and family, you have our pledge that we will continue to do everything both prudent and possible to keep you safe and healthy while you enjoy the trip of a lifetime.”

Western River Expeditions is taking care to assure clients of measures to provide sanitary conditions:

“On our river trips, each of our guides holds a backcountry food handler certification. We have thorough and comprehensive sanitation practices. 

“In each camp, we set up two hand-washing stations.  One near the toilet facility and the other near the kitchen.  These stations allow a person to wash their hands without the need to touch any surfaces after the washing is completed.  It is our policy that no one may come to the meal table without having first washed their hands with soap and water followed by the use of hand sanitizer.

“Of course, due to this specific virus, we will be even more vigilant in our efforts to keep surfaces clean, require frequent hand-washing, and practice safe handling of food and anything else that has the potential to spread viruses.  In addition to our on-river sanitation protocols, all of our equipment is sanitized (including our boats) between trips.

“Our trips occur in remote, backcountry locations. This gives our trip two distinct advantages: 1. We operate in an “open air” environment.  Potential contaminants are more naturally dispersed.  2. We rarely interact closely with other groups. These factors give us great control over our immediate environment.”

If a guide or guest develops flu-like symptoms during a trip, per CDC guidelines, the individual will be kept away from the rest of the group, any suspected areas of contamination will be disinfected, and, where applicable, the individual will be evacuated as soon as possible.

If an official travel ban has been issued that does not allow you to travel to or from your point of origin, Western River Expeditions will allow you to use the full value of your non-refundable payments as a credit for a future trip. Credits may be applied to the same trip for any available departure through 2022. No refunds for any unused portion of credit will be given.Once an alternate trip is booked, it will be subject to standard cancellation policies.

As you weigh the possibility of future flight restrictions, you may also want to consider the option of driving to the starting point of your trip.

If Western chooses to cancel a launch due to any reason(s), including closure by a federal agency, governmental intervention, health department requirements, or the decision on our part, Western River will issue a full refund or allow you to use the full value of your non-refundable payments as a credit for a future trip. Credits may be applied to the same trip for any available departure through 2022. Once an alternate trip is booked, it will be subject to standard cancellation policies.

These policies will also apply to new reservations for the 2020 season. Check availability online. Purchasing travel insurance is recommended; you may wish to consider the “cancel for any reason” policy.

The 2020 season along with much of the 2021 season is currently sold out for Grand Canyon, but there is an online waitlist available (add your name to the 2020 waitlist here).

“Thank you for your support and trust. Western River Expeditions has been family owned and operated for 59 years. We consider our employees and our guests to be part of our extended family.  These are challenging circumstances, and like any family, we will endure this and any other challenge we face together.”

Western River Expeditions ([email protected], westernriver.com, 801-942-6669).

Discover France Adventures CEO Thomas Boutin writes, “The impact of the virus goes far beyond the persons infected by it. As you may know, some of the hardest hit industries are travel and hospitality. We are no exception.

“Many of you have been very understanding and rescheduled your trips, instead of canceling. This allows us to get through this period with minimal implications to the everyday lives of our team and partners. 

“As the situation changes frequently, we want to ensure that you can modify your travel plans accordingly. To this effect, special terms and conditions are applied until the end of June 2020. All you have to do is to get in touch with your dedicated tour consultant, and he/she will take care of the rest.

“Our self-guided tours give you the freedom to choose your departure date, without restrictions – our tour consultants will adapt the practical details to your needs. (Even for last minute bookings)”

Special terms until the end of June 2020:

Groups that re-schedule more than 30 days before the start date, get a travel credit of the full amount paid without any change fees. (normally there is a 200 euro per person fee for changes after a tour is confirmed)

Groups that re-schedule less than 30 days before the start date get a travel credit of the full amount paid minus hotel cancelation fees (if any).

The travel credit does not expire to give you the peace of mind to do your trip when you want.

“With these changes, our aim is let you keep your options open and see how the situation evolves.

“To make informed decisions about your travel, we advise you to follow reliable information from the World Health Organization, and official government travel advisory for your destination. 

“We do encourage you to remember the physical and mental benefits of cycling, as well as the joy of discovering new places. 

“Stay active and keep dreaming about cycling through exceptionally beautiful natural, historical and cultural regions!”

“While our regular season activities are on hold, other areas are moving ahead rapidly. Our teams are busy working on improving our offering and preparing the company for a comeback in due time.  

“Our tour planning team members, Valentine and Sebastien, have been busy on two main projects: Updating existing tours based on your feedback; Creating new tours that are available as soon as traveling is possible again. 

“Our tour consultants are staying in touch with all clients with travel impacted by travel restrictions. 

“While we are in exceptional times, we are still here for you, ready to answer any questions about travel.” (discoverfrance.com, 800-929-0152)

A source to find well-established tour operators is the United States Tour Operators Association (USTOA).Representing nearly $19 billion in revenue, the member companies provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. (ustoa.org).

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