Category Archives: Travel in a Time of Pandemic

Travel in Time of Pandemic: Hotels Offer Risk-Free Reservations

St Kitts Marriott Resort. More than 1,000 luxury hotels are participating in the Carefree Booking program, including Fairmont, Belmond, Crowne Plaza, Disney, Four Seasons, Hard Rock, Hyatt, InterContinental, Kimpton, Loews, Marriott, Meridien, Peninsula, Ritz Carlton, Rosewood, St Regis, and Westin Hotels and Resorts. © Karen Rubin/goingplacesfarandnear.com.

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

Hotels and lodgings, perhaps the industry most impacted by the coronavirus pandemic, mindful of the uncertainty and changeability of conditions, have introduced flexible policies for changing or canceling bookings, offered hefty discounts on rates and gift cards, and, through the American Hotel & Lodging Association, introduced Safe Stay, an industry-wide, enhanced standard of health and safety protocols designed to prepare America’s hotels to safely welcome back guests and employees as the economy reopens. 

Overseas Leisure Group Introduces ‘Carefree Bookings’

It’s okay to dream about travel again and plan it, says Overseas Leisure Group, a luxury travel company operating in 34 countries across the globe. The company is announcing its Carefree Bookings initiative, offering a risk-free method of booking across an attractive portfolio of more than 1,000 destinations and experiences around the world. The newly launched industry-wide program has been designed to allow travelers plan their next trip despite the uncertainty of future restrictions enforced due to the Coronavirus pandemic. It features no deposit, no cancellation fees; automatic cancellation 7 days prior (if not paid by then), for travel between June 1 and October 31 at select top tier destinations and properties. 

The Carefree Bookings campaign follows the nationwide survey by the Miami-based travel group recently conducted among 2,000 travel enthusiasts in the U.S., revealing that 72 percent are already making plans for their next vacation; 53 percent are planning to travel this summer or fall, and 42 percent are ready to make a reservation now if it there was no constraint or penalty. With millions of travel and hospitality jobs on the line, it was deemed essential to obtain vital insight from travelers themselves.

Carefree Bookings offers a convenient method of making a reservation with some of today’s leading destinations and experiences around the world, without the need for a deposit and with no cancellation fee if travel plans change. Furthermore, the cancellation policy is truly carefree, whereby if payment isn’t made 7 days prior to the arrival date (to guarantee the reservation) the booking is automatically cancelled with no penalty whatsoever. These no-strings-attached terms for the Carefree Bookings initiative apply to travel between June 1st and October 31st, 2020.

More than 1,000 hotels, resorts and experiential providers are participating in the Carefree Booking program, including: COMO Hotels and Resorts, 1 Hotel, Auberge, Belmond, Crowne Plaza, Disney, Fairmont, Four Seasons, Hard Rock, Hyatt, InterContinental, Kimpton, Loews, Marriott, Meridien, Peninsula, Ritz Carlton, Rosewood, St Regis, and Westin Hotels and Resorts.

San Francisco’s famous Fairmont Hotel. © Karen Rubin/goingplacesfarandnear.com.

In addition to the vast array of participating hotels and resorts, Carefree Bookings offers hundreds of experiences, such as surf lessons in Malibu with actor John Philbin (Point Break), and private helicopter rides with Papillon Grand Canyon Helicopters, among others. A full list of participating properties (with opening dates) and experiences can be found by visiting the Overseas Leisure Group website (https://www.overseasleisuregroup.com/CareFreeBookings.php).

“After weeks of confinement, there is a growing need for freedom and new horizons,” says Felix Brambilla, CEO of Overseas Leisure Group. “We heard the same comments time after time: “I am ready to make plans but I cannot commit if there is a risk of getting penalized.” Working with our hotel partners, we came up with the Carefree Bookings concept. More than a thousand properties already accepted to amend their usual T&Cs. We are very proud to be launching this initiative at a much-needed time!”

“In these extraordinary times, we believe strong partnership is fundamental to our business acumen, therefore we are thrilled to partner with Overseas Travel new initiative “Carefree Booking,” says Michele Bondanelli, Global Sales Director – Luxury, Lifestyle & Leisure for Hyatt.  “A large number of Hyatt hotels are participating in the program across all brands and we look forward to welcoming their guests in the days, months and years ahead.”

“What a great way to address the current global situation and the effect it is having on travel,” says Kidist Grznar, Vice President of Papillon Grand Canyon Helicopters.  “A ‘Carefree Experience’ is an amazing way to give people the opportunity to keep dreaming and move forward with their travel plans ‘worry free.’ I am excited that Papillon Grand Canyon Helicopters is participating.”

According to Statista, domestic and international travelers spent nearly $1.1 trillion U.S. dollars ($1,127 billion) in 2019 alone. When this sum is split by type of traveler, domestic travelers spent $972 billion, while international travelers spent $155 billion. Total travel expenditure in the U.S. is forecasted to reach $1.26 trillion by 2022.

Loews Portofino in Universal Orlando themepark © Karen Rubin/goingplacesfarandnear.com.

Overseas Leisure Group is a growing global network dedicated to providing travel professionals with insider expertise for all luxury travel needs. The company is represented in 34 countries through 41 offices and continues to expand every year. Through its brands, Overseas Leisure Group provides unique luxury programs for individuals, groups and high net worth individuals. 

Complete results from the recent survey conducted by Overseas Leisure Group can be viewed here. For further information on Carefree Bookings, visit the website.  For further information on Overseas Leisure Group, visit www.overseasleisuregroup.com

Major Hotel Groups Ease Restrictions

Major hotel groups and chains including Marriott, IHG and Hyatt have introduced flexible policies. But as a rule of thumb, double-check the specific cancellation, refund and change policies of whatever hotel, resort or lodging you book – for example, Marriott is excluding cancellation policies during peak travel periods.

The advantage of booking early is that lodgings are hungry to lock-in bookings and may be offering excellent rates, opportunities to upgrade, bonuses on gift cards, and alleviate the concern by offering very flexible and liberal change, cancellation and refund policies. You also get to lock in those favorable rates and the reservation because there is the possibility that when restrictions are lifted, there will be a great release of pent-up demand – weddings and honeymoons that had been put off, anniversary and bucket-list travel that have new significance and urgency.

Marriott International Hotel Brands

For all Marriott International hotels world-wide:

Guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, are allowed full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30,2020. Any changes to existing reservations will be subject to availability and any rate differences.

For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations can be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. Changes to the reservation will be subject to availability and any rate differences.

Gaylord National Resort, Washington DC © Karen Rubin/goingplacesfarandnear.com.

Marriott brands include The Ritz-Carlton, W  Hotels Worldwide, St. Regis Hotels & Resorts, JW Marriott, Bulgari Hotels & Resorts, Sheraton, Marriott, Marriott Vacation Club,  Delta Hotels,  Westin Hotels & Resorts, Le Meridien,  Renaissance, Autograph collection Hotels, Tribute Portfolio, Design Hotels, Gaylord Hotels, Courtyard By Marriott, Springhill Suites by Marriott, Four Points by Sheraton, Fairfield by Marriott, Protea Hotels, AC Hotels, Aloft, Moxy Hotels, Residence Inn, Towneplace Suites, Marriott Executive Apartments, Element by Westin. (Design Hotels and Homes & Villas by Marriott International (HVMI) are excluded. Periods with special event restrictions or peak demand weeks may also be excluded; refer to the property’s Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.

The artful W Hotel, Amman, Jordan © Karen Rubin/goingplacesfarandnear.com

IHG ‘Book Now, Pay Later’

IHG has introduced “Book Now, Pay Later.” This new rate offers flexibility and savings. With no deposit required and cancellations possible up to 24 hours before your stay for direct bookings, travel planning is commitment free. Guests benefit from 5% or more off our Best Flexible Rate for bookings made up to September 3, 2020 for stays until December 30, 2020 (excluding Greater China).

  • Best Flexible Rate: This rate offers maximum flexibility to change or cancel your reservation. For direct bookings this rate can be fully changeable or refundable up to 6 pm (local hotel time) on the day of arrival (dependent on the hotels’ individual house policy).
  • IHG Rewards Club Members Rates: Additional savings are available for IHG Rewards Club members on these Book Now, Pay Later and Best Flexible rates.
  • IHG Rewards Club nights: You can change or cancel these bookings with no penalty prior to the time period set by the hotel.
  • We have removed our more restrictive (pre-paid/non-refundable) Advance Purchase rate from sale until later in the year (excluding Greater China)
  • These rates, and others, have their own terms and conditions. Please refer to specific rate information when booking for further details – including cancellation terms. Changing the date on any reservations may result in different pricing.
  • Exceptions apply at some Six Senses hotels – see the Six Senses website for details 

IHG brands include Kimpton, Regent, InterContinental, Hotel Indigo, Crowne Plaza, Staybridge Suites, Candlewood Suites, Holiday Inn, Holiday Inn Express, Holiday Inn Resort, Holiday Inn Club Vacations, Hualuxe Hotels, Voco, EVEN Hotels, avid hotels.

IHG is emphasizing its comprehensive health and safety procedures, including all local laws, and provides its hotels with best practices and guidelines. The company has supplemented these resources with additional COVID-19 cleanliness specific guidance, training and information, “consistent with our own high standards.” This includes: activation of response teams to provide around-the-clock assistance to hotels; hotels have increased the frequency of cleaning public areas (including lobbies, elevators, door handles, public bathrooms) and high-touch points in guest rooms; all hotels have been advised on cleaning products and protocols which are effective against viruses.

“We continue to review food and beverage service in accordance with current food safety recommendations.”

See more: https://www.ihg.com/content/gb/en/customer-care/travel-advisory

Find out more at https://www.ihg.com/content/gb/en/deals/hotel-offers/booknowpaylater; to book, visit ihg.com, 877-424-2449.

Hyatt Hotels COVID-19 Policies

Hyatt Hotels has issued new policies concerning its reservations:

All existing reservations (booked April 1 or before) for arrivals through June 30, 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations.

Reservations for future travel: With some very limited exceptions, reservations made between April 2, 2020 and June 30, 2020 for any future arrival date can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. The only exceptions are reservations booked after April 1, 2020 at select Destination properties and Special Events Rate reservations booked after April 1, 2020. The cancellation policies for a Special Event Rate will be noted in the rate’s Rate Rules section when booking.

Special exceptions are in place for all Advance Purchase Rate non-refundable reservations made directly with Hyatt on or before March 8, 2020 for arrivals before June 30, 2020. Guests holding these fully prepaid reservations who have decided not to travel may still opt, at least 24 hours before their stay, to receive 10,000 World of Hyatt Bonus Points compensation in lieu of both their stay and the offer above (if eligible). World of Hyatt points may be used toward future travel at any of our 900+ hotels across 17 brands globally.

Reservations can be changed or cancelled up to 24 hours before a scheduled arrival on www.hyatt.com or via the World of Hyatt app (subject to the exceptions noted above). For full details or to opt for the 10,000 World of Hyatt Bonus Point offer, call a Global Contact Center or email worldofhyatt@hyatt.com.

Reservations booked through Hyatt with MGM Resorts International, Small Luxury Hotels of the World (SLH), or Lindblad Expeditions are subject to their cancellation policies.

Booking Sites

Riad el Yacout, Fez, Morocco, booked on the fly on hotels.com. Hotels.com makes it easy to cancel or change reservations. © Karen Rubin/goingplacesfarandnear.com

Hotels.com has always made it easy to get refunds when you book hotels that allow for cancellations without any fees, typically up to 24 hours of a stay, and now, is allowing cancellations for any booking. Because of the volume of cancellations due to COVID-19, the company is saying that refunds may take longer than usual to process – up to 30 days. If you paid with a gift card, hotels.com is sending a new gift card within 4 hours of processing the refund. (I had no trouble cancelling reservations in Prague and Budapest.)

Booking.com isn’t as straightforward about its refund policy, saying it depends on the policy of the country, the arrival date, reason for traveling, and individual reservation policies set by the property you’ve booked. See https://www.booking.com/covid-19.html.

Hotel Association Issues ‘Safe Stay’ Industry-Wide Cleaning Standards

The American Hotel & Lodging Association (AHLA) has introduced Safe Stay, an industry-wide, enhanced standard of health and safety protocols designed to prepare America’s hotels to safely welcome back guests and employees as the economy reopens. Safe Stay represents the top priority for the industry, the health and safety of guests and employees, the association stated.

The standards of Safe Stay were developed under the guidance of an Advisory Council comprised of industry leaders representing all segments of the hotel industry, and in conjunction with public health experts to advance best practices for protecting against the coronavirus. This initiative represents a new level of focus and transparency for an industry that depends upon cleanliness. These enhanced guidelines are rooted in recommendations from the Centers for Disease Control (CDC). 

“Safe Stay was developed specifically to ensure enhanced safety for hotels guests and employees. While hotels have always employed demanding cleaning standards, this new initiative will ensure greater transparency and confidence throughout the entire hotel experience,” said Chip Rogers, president and CEO of AHLA. “The industry’s enhanced hotel cleaning practices, social interactions, and workplace protocols will continue to evolve to meet the new health and safety challenges and expectations presented by COVID-19.” 

The “Safe Stay” guidelines will be revised as needed, based on the recommendations of public health authorities, in compliance with any federal, state and local laws. They include guidance on employee and guest health; employee responsibilities; cleaning products and protocols; and physical distancing. 

“The hotel industry maintains stringent standards for cleaning and safety, and the Safe Stay initiative helps to strengthen best practices to provide the healthy environments that travelers expect at hotels throughout the country,” said Ecolab. “Development of the Safe Stay initiative included guidance from Ecolab, a global leader in cleaning and disinfecting solutions and services that collaborates with the U.S. EPA, FDA, CDC, WHO and other organizations to help establish and promote best practice guidance, training and solutions.” For more than 90 years, Ecolab has partnered with the hotel industry to provide cleaner, safer and healthier environments for employees and guests. 

“While the hotel industry was one of the first affected by the pandemic, we have collectively stepped up to serve their communities during this public health crisis.  Thousands of hotels across the country, more than half of those small businesses, are working tirelessly during this uncertain time to support their employees, healthcare workers and first responders. When the time is right, hotels will be ready to safely and eagerly welcome back America’s traveling public,” Rogers stated. 

The Safe Stay Advisory Council enhanced guidelines can be found at www.ahla.com/SafeStay.

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© 2020 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com, www.huffingtonpost.com/author/karen-rubin, and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Send comments or questions to FamTravLtr@aol.com. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures

Hotel Industry, Most Hurt by Coronavirus Pandemic, Looks to Help with ‘Hospitality for Hope’

San Francisco, California hotels are among the 15,000 to sign up for American Hotel and Lodging Association (AHLA) “Hospitality for Hope,” providing temporary housing for emergency and healthcare workers as the COVID-19 public health crisis grows. Over 1,300 California hotels have signed on. © Karen Rubin/goingplacesfarandnear.com

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

The hotel industry has been the most severely impacted by the coronavirus pandemic, but is also an industry in position to be a crucial help to break the logjam between the public health emergency and the economic devastation. As the focus shifts to the dire need to test, trace and then isolate people who are positive for COVID-19, the empty hotels, facing bankruptcy, can be used to house both front line workers including health care workers who now have the daily anxiety of passing the virus to their loved ones, and the people who need to be separated from their own families.

The incidence of the disease has already shown to be disproportionate among communities of color, immigrant communities and low-income neighborhoods where people are likely to be crammed into close quarters, unable to be quarantined.

Similarly, the out-of-work restaurant and hotel workers could be hired as tracers; indeed, the call-centers used for hotel reservations companies hired to do the tracing.

The travel industry can also be put into a wartime footing to solve many of the other problems: farmers destroying their produce because they don’t have the commercial markets of hotels, restaurants and schools? Well, rather than throw bailout billions to farmers (already facing 8 percent bankruptcies because of Trump’s tariff wars), could sell their produce to the government, which could distribute to the very same hotels, restaurants and schools, to be hired to produce food for food pantries and shut-ins.

In fact, New York State Governor Andrew Cuomo is doing this – organizing dairy-products producers to purchase the excess milk and converting it into products that the state will purchase and supply to food pantries and needy people.

Meanwhile, places like New York, New Jersey, Connecticut, Massachusetts, California that have been hardest hit and most restrictive, need to make accommodation for getting people out in the summer. You simply cannot confine people in tiny New York apartments with three kids when the summer temperatures (the last several years have been the hottest on record thanks to Global Warming) hit 100. Communities – especially urban ones – will need to reopen pools (probably mitigating the risk of reigniting infection rates by restricting admissions to two-hour segments), reopen beaches, state parks, hiking areas; fishing and marinas; kayaking and canoeing; even golf courses; and shut down some city streets for walking, biking, and while promoting grab-and-go style eateries and dining al fresco. If ever there was a time for summer concerts in the parks, it is now. People should be conditioned to maintaining social distance as a new cultural norm.

Cyclists take over Park Avenue, New York City (c) Karen Rubin/goingplacesfarandnear.com

When we visited Central Park we saw people carefully respecting the new safety precautions, very possibly out of fear that if they didn’t, the city would close Central Park. We saw people walking on Jones Beach boardwalk, and on the sand also doing their best to maintain precautions (a couple of the bathrooms were open but closed frequently for cleaning, which is the pattern that other parks and facilities should use).

Governor Cuomo, looking ahead to reopening businesses at least the regions of the state least affected by the coronavirus (with infection rates below 3%), was careful to warn against reopening “attractions” that could become “nuisances” in the sense of attracting people into the area from downstate or neighboring states (the very definition of “travel”). But Cuomo’s reopening/”reimagining” strategy involves individual businesses to come up with plans that take into account the need for properly distance and that should hold true for places that give people necessary respite. Certainly you don’t want areas overwhelmed, but there should be a way to properly allow for people to enjoy – perhaps because parking lots have limits; restaurants that reopen to reduce their capacity (and take reservations) or do grab-and-go eating with outdoor tables for picnicking. And we are hearing about a revival in drive-in movie theaters.

A culture of social distancing seems to be taking hold as New Yorkers are desperate to keep access to the outdoor venues like Central Park (c) Karen Rubin/goingplacesfarandnear.com.

Hotels and attractions should also be part of that Reopening/Reimagining Strategy to submit business plans that address the needs to continue to control the spread of the infection. This would include changes to working conditions, use of masks and gloves, taking temperature of employees as well as guests, more intense and frequent cleaning, providing hand sanitizer, limiting occupancy in order to maintain adequate social distancing.

Maintaining social distancing on the boardwalk at Jones Beach State Park, Long Island (c) Karen Rubin/goingplacesfarandnear.com.

The Crisis in Hospitality

Let’s be clear: many communities depend upon the very existence of hotels as a mainstay of their economy – quite literally putting their locality on a map. Local hotels not only bring business travelers in to do their deals and establish connections, but enable local businesses to sell their products; local hotels accommodate tourists who bring an infusion of spending – every $1 a tourist spends generates $4 for a local economy. Hotels provide the venues for family milestone events. Moreover, hotels are a mainstay of the economy, an economic engine that contributes nearly $660 billion to U.S. GDP and supports 8.3 million (1 in every 25) American jobs. All of this has shut down because of the coronavirus crisis.

As COVID-19 continues to devastate the hotel industry, the American Hotel & Lodging Association (AHLA) released new data  showing that 70 percent of hotel employees have been laid off or furloughed as eight in 10 hotel rooms across the nation remain empty.

As this crisis progresses beyond what anyone could have projected, the impact to the travel industry is nine times worse than 9/11, with forecasted occupancy rates for 2020 hitting record lows worse than rates in 1933 during the Great Depression.

“With the impact to the travel industry nine times worse than September 11, the human toll of this public health crisis has been absolutely devastating for the hotel industry. For the hotel industry our priority is rehiring and retaining our hardworking employees who power our vibrant industry,” said Chip Rogers, President and CEO of AHLA. “Hotels were one of the first industries affected by the pandemic and will be one of the last to recover. The CARES Act was an important first step with a lot of supportive measures for the hotel industry, but we need Congress to make important changes to the program to reflect the current economic reality and help the employees in the industries that have been impacted the most.”

Clearwater Beach, Florida. America’s hotels, supporting one out of every 25 jobs, face catastrophe because of the coronavirus health crisis. Over 1,000 Florida hotels are participating in the “Hospitality for Hope” initiative, providing lodging for healthworkers and first responders. © Karen Rubin/goingplacesfarandnear.com.

Due to the dramatic downturn in travel, properties that remain open are operating with minimal staffing. On average, full-service hotels are using 14 employees, down from 50 before the crisis. Resort hotels, which often operate seasonally based on the area’s peak tourism months, averaged about 90 employees per location as recently as March 13, are down to an average of five employees per resort today.

The key findings of the report include:

  • Impact to travel industry 9x worse than 9/11. (Tourism Economics)
  • 50% revenue decline (projected) for entirety of 2020 (Oxford Economics)
  • Eight in 10 hotel rooms are empty. (STR)
  • 2020 is projected to be the worst year on record for hotel occupancy. (CBRE)
  • Forecasted occupancy rate for 2020 worse than 1933 during the Great Depression. (CBRE)
  • 70% of hotel employees laid off or furloughed. (Oxford Economics and Hotel Effectiveness)
  • $2.4 billion in weekly lost wages due to the crisis (Oxford Economics and Hotel Effectiveness)
  • Nearly 3.9 million total hotel-supported jobs lost since the crisis began (Oxford Economics)

As travel halted in late February, the hotel industry took immediate action to work with the White House and Congress to help hotel industry employees and small business operators, which represent 61 percent of hotel properties in the U.S.

“The hotel industry is at a critical juncture. We need more resources to survive this unprecedented time,” said Rogers. “Additional funding is vital for small business owners across America, including tens of thousands of small business hoteliers, to help them keep their doors open and rehire and retain millions of employees.”

Hotel Industry Supports COVID-19 Effort

Meanwhile, more than 15,000 hotels have signed up for a new initiative, “Hospitality for Hope,” which identifies hotel properties that have offered to provide temporary housing for emergency and healthcare workers as the COVID-19 public health crisis grows.  While the program primarily focuses on housing for the healthcare community, some hotels could potentially be used as “Alternative Care Sites” such as an emergency hospital or a place for those quarantined to stay if needed.

(New York City has contracted for some 11,000 hotel rooms for this purpose and New York State Governor Andrew Cuomo has said that the testing-tracing-isolating campaign would also involve using hotel rooms to quarantine people.)

AHLA’s “Hospitality for Hope Initiative” was created to boost collaboration between the hotel industry and local, state and federal governments to help employees, communities across the country, and the industry during this unprecedented health crisis. In the short time since the initiative was announced, participation has grown to more than 15,000 properties. Already, this initiative has identified a total combined 2.3 million rooms located in close proximity to established healthcare facilities.

To help match and streamline the process for willing hotel properties to connect with federal, state, and local governments, AHLA and its state association partners are working to create a national “Hospitality for Hope” database to assist the U.S. Department of Health and Human Services in coordination with the U.S. Army Corps of Engineers, local emergency management and public health agencies. AHLA has also provided a number of resources for members, which can be found here.

“It has been so impressive to see hotel after hotel join this important initiative as a way of giving back to the communities in which they operate,” Chip Rogers, AHLA president and CEO said. “As an industry of people taking care of people, the hotel industry is uniquely positioned to support our communities by caring for the first responders who are on the frontlines of this public health crisis. Hotels have always been an active member of our local communities, and this time is no different. We are proud to work to facilitate partnerships with federal, state and local governments to support the health community during this critical time.”

Local, state and federal government officials will be able to search willing properties based on geographic location. (Click here for a state by state breakdown of the number of hotels signed up).

Hotels partnering with local and state officials offering housing to doctors, nurses, homeless families and quarantined individual are being reported across the country including in Chicago, California, New York, Dallas, Portland and New Orleans.

“The number of hotels wanting to be part of the program is growing by the hour,” Michael Jacobson, CEO and president of the Illinois Hotel & Lodging Association said. “Our hotels are answering the call to action, and they want to be helpful to the city and the state.”

“‘Hospitality for Hope’ is just one of the many ways that our hotels are helping those in need in our communities during this time of crisis,” said Kim Sabow, President and CEO of the Arizona Lodging and Tourism Association. “We look forward to working with all interested parties, including local and state officials, and the federal government to find innovative solutions to make it through this critical time together.” 

Given the unprecedented public health and economic crisis, hotels and the industry as a whole are coming together to support the community and their furloughed employees, as well. 

In expanding “Hospitality for Hope Initiative”, the American Hotel & Lodging Foundation, AHLA’s charitable giving arm, rolled out free resources to help industry employees continue their education during this difficult time including free hospitality management online courses, professional development scholarships for AHLA certifications and continuing education online programs. (Learn more about additional training and education efforts through AHLA’s “Hospitality for Hope” by visiting  AHLA.com/ahlas-hospitality-hope-initiative)

The American Hotel & Lodging Association (AHLA) represents all segments of the U.S. lodging industry which contributes nearly $660 billion to U.S. GDP and supports 8.3 million (1 in every 25) American jobs. Headquartered in Washington, D.C., AHLA focuses on strategic advocacy, communications support and workforce development programs to move the industry forward. Learn more at www.ahla.com.

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© 2020 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com, www.huffingtonpost.com/author/karen-rubin, and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Send comments or questions to FamTravLtr@aol.com. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures

Antidote for Cabin Fever: Road Trip to the Great Outdoors

Perfect antidote for cabin fever: Parks & Trails NY’s eight-day, 400-mile Cycle the Erie biking/camping trip from Buffalo to Albany, NY (c) Karen Rubin/goingplacesfarandnear.com

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

This time last year I was getting set for an around-the-world Global Scavenger Hunt which took me to places that I had always hoped to see – Petra, Jordan; Myanmar; Vietnam; Morocco, just to list a few. The coronavirus pandemic has made that experience impossible this year. But it just goes to show: Don’t put off experiences, especially not a trip of a lifetime.

These are uncharted waters for the travel industry, and for travelers.

With the worst of the crisis appearing to be coming under control, state governments are looking to gradually reopen and lift their lockdowns. The same is true for people venturing out of doors. People are burning with cabin fever but may be cautious.

Here is the antidote to cabin fever: I’m thinking outdoors, great open vistas, clean air. This is a great time for a throwback to the 1950s family road trip to enjoy the Great Outdoors. Instead of a station wagon, pack up the SUV and set an itinerary that revolves around national and state parks, wildlife areas, nature preserves. I’m thinking camping (koa.com) or glamping (glampinghub.com). I’m thinking hiking, biking, rafting, kayaking.

“It’s vital that people find ways to engage in physical activity during this time; the benefits to our immune systems and our mental health are significant. But it is critical that we do so in ways that will keep us safe and minimize the spread of the pandemic,” writes Ryan Chao, President, Rails-to-Trails Conservancy.

Rails-to-Trails’ Conservancy has compiled resources, provides information on the latest on trails, walking and biking and the COVID-19 pandemic (Visit railstotrails.org/COVID19), and provides a trail-finder website and app, TrailLink.com, which is free for anyone to use to find particulars on more than 37,000 miles of multi-use trails nationwide, including trail maps, walking and biking directions to get to the trail, and contact information for local trail management organizations (visit railstotrails.org).

Rails-to-Trails Conservancy Sojourn on the Delaware-Lehigh Trail (c) Karen Rubin/goingplacesfarandnear.com

Here are more ambitious ideas:

An ideal trip (and also one of my favorite bike tours ever) which hits all of these criteria (driving distance, biking, camping) is the Cycle the Erie, an eight-day 400-mile, fully supported biking/camping trip, from Buffalo to Albany, operated by Parks & Trails NY. At this writing, the 22nd Annual Cycle the Erie was still taking place July 12-19, 2020. (they expect to make a decision on May 12; they have eased the cancellation policy and would transfer the registration at this year’s fee next year if they have to cancel.) For information on Cycle the Erie Canal, call Parks & Trails New York, 518-434-1583, email eriecanaltour@ptny.org or visit www.ptny.org/cycle-the-erie-canal.

Hopefully, other supported biking/camping rides that also support nonprofit organizations will also run, such as the BikeMaine 2020: Katahdin Frontier – a seven-night ride 340 mile-loop (17,455 feet of climbing), from Old Town, September 12-19, 2020 (www.bikemaine.org)

The next best thing is an organized bike tour – self-guided trips obviously have the fewest people to interact with, and guided – that utilize inn-style accommodations are our favorites. We have enjoyed trips around the world – the Danube Bike Trail, Greek islands bike/boat trip, Venice-Croatia, Slovenia, and Albania (Biketours.com is a great source), and I’m still hoping to take my family on a self-guided bike trip of northern Portugal in late summer – but there are fabulous trips within driving distance that can be done on rail-trails with camping, inns and airbnb.com, such as the Delaware-Lehigh trail in Pennsylvania and the Great Allegheny Passage which can be linked with the C&O trail that can take you from Washington DC all the way to Pittsburgh, PA, and the Erie Canalway.

Rails-to-Trails Conservancy’s Sojourn on the Great Allegheny Passage Rail Trail (c) Karen Rubin/goingplacesfarandnear.com

Wilderness Voyageurs, a wide-ranging outdoors company with an extensive catalog of biking, rafting, fishing and outdoor adventures throughout the US and even Cuba, offers many guided and self-guided bike itineraries built around rail trails like the Eric Canal in New York, Great Allegheny Passage in Pennsylvania and Katy Trail in Missouri. Last year we thoroughly enjoyed the six-day “Badlands and Mickelson Trail” bike tour of South Dakota. Wilderness Voyageurs, 103 Garrett St., Ohiopyle, PA 15470, 800-272-4141, bike@Wilderness-Voyageurs.com, Wilderness-Voyageurs.com.

Biking the Mickelson railtrail in South Dakota with Wilderness Voyageurs (c) Karen Rubin/goingplacesfarandnear.com

Bicycle Adventures is offering 6-day bike tours of Oregon Columbia (riding and hiking); South Dakota’s Mickelson Trail; and Washington San Juan Islands. Bicycle Adventures, 18047 NE 68th St, Ste B140, Redmond, WA 9805 (425-250-5540, bicycleadventures.com).

Tour Operators to the Great Outdoors

Tour operators are in a position not only to have access to permits and accommodations in places that are likely to be overrun this year, but are better plugged in to what is happening on the ground,  can move passengers around, adapt itineraries. Wilderness adventure travel companies so far are still offering trips this summer.

Based in Billings, Montana, Austin Adventures has spent over 35 years building an international reputation as a top provider of luxury, small group, multisport tours for adults and families to the world’s most captivating destinations. Austin Adventures has perfected the art of creating itineraries featuring exceptional regional dining, distinctive accommodations, incredible guides and exhilarating activities, all while keeping all-inclusive rates and services the norm. In addition to scheduled group departures on all seven continents, Austin Adventures has developed a reputation as the leader in customized trip planning and execution, all backed by the industry’s best money-back satisfaction guarantee. For information on Austin Adventures’ trips, cruises and distinctive accommodations on seven continents:800-575-1540, info@austinadventures.com, www.austinadventures.com.

Western River Expeditions escorts more people down rivers on professionally guided rafting trips in Utah, Idaho and Arizona than any other company and is the largest licensed outfitter in the Grand Canyon. (866-904-1160, 801-942-6669, www.westernriver.com).

Moab Adventure Center, a division of Western River Expeditions and the largest single tour provider in Moab, UT, is a one-stop resource for a myriad of outdoor adventures that take you to Arches National Park and Canyonlands and river rafting. (435-259-7019 or 866-904-1163, www.moabadventurecenter.com)

Moab Adventure Center, Utah, is a one-stop resource for a myriad of outdoor adventures that take you to Arches National Park and Canyonlands and river rafting.

Holiday River Expeditions hopes to be offering its river rafting trips from the end of June through the end of the season in October. The company, operating out of Green River Utah, offers trips on the Colorado, Green River, San Juan and out of Vernal, on the Yampa, in heart of Dinosaur National monument.

Holiday River has just put out The Complete Guide to Whitewater Rafting Trips in Utah, for do-it-yourselfers as well as people who are more than happy to use a commercial outfitter. This new resource for every kind of adventurer is offered free and online.

Here are the seven river trips chosen for inclusion in this new resource:

The Colorado River through Cataract Canyon 

The Colorado River through Westwater Canyon

The Green River through Desolation Canyon

The San Juan River in Utah

The Green River through Lodore Canyon

The Yampa River

Labyrinth Canyon

“Oar power is the most natural way to experience the river and the absence of motors makes high water trips as exciting as it gets. Rafters experience the rush of wind, a chatty raven or a churning rapid absent the drone and smell of a motorized raft,” said Tim Gaylord, Director of Operations and Holiday employee since 1978. (For information, availability, reservations or the catalog, 800-624-6323, Holiday@BikeRaft.com, www.bikeraft.com)

Rethink “Lodging”

A perfect corollary for any sojourn into the wilderness, instead of staying in a hotel, consider glamping – basically luxury camping that brings you into the most gorgeous and distinctive places, close to nature, in comfort but affording very distinctive experiences.

With the popularity of glamping surging, an array of glamping destinations have popped up around the world in recent years, offering everything from geodesic domes to Airstream RVs to tiny homes. For example:

Fireside Resort: By combining the amenities of a luxury boutique hotel with the atmosphere of a wooded campground, Fireside Resort offers Wyoming’s best glamping experience. The lodging options reflect the heritage of the valley’s original homesteader cabins, with cozy fireplaces, full kitchens, private furnished decks, and outdoor fire pits. Situated on wildlife-filled acres where moose, elk, red-tailed hawks, bald eagles and deer roam, Fireside Resort is just seven miles from Jackson’s bustling town square.

Fireside Resort offers Wyoming’s best glamping experience.

Kestrel Camp: The American Prairie Reserve in Montana is piecing together what will be the largest nature reserve in the lower 48 states, totaling 3.5 million acres, and restoring habitat and species in the process. APR’s Kestrel Camp offers five yurt-style luxury suites set around a central lounge and dining room serving chef-prepared meals, as well as a safari-style experience with special access to tour the reserve’s ecosystem with personal naturalists.

A great source to finding glamping accommodations is GlampingHub.com, an online booking platform for unique outdoor accommodations across the globe. With over 35,000 accommodations in over 120 countries, Glamping Hub’s mission is to connect travelers with nature in order to create authentic experiences in which travelers can stay in the great outdoors without having to sacrifice creature comforts—camping with added luxuries and five-star amenities. Guests can find over 27 different types of glamping accommodations to choose from on Glamping Hub from safari tents, tree houses, and cabins to tipis, villas, and domes. (glampinghub.com)

Or, think cottage on a beach (Cape Cod, Martha’s Vineyard are my favorites).

Rethink “resort”.

I’m thinking dude ranch: Duderanch.org lists 100 in Wyoming, Montana, Colorado and such, but there are also dude ranches as close as the Catskills and Adirondacks in the wilds of New York State, like the Pine Ridge Dude Ranch (30 Cherrytown Road, Kerhonkson, NY 12446, pineridgeranch.com), Ridin’ Hy, year-round inclusive ranch resort in the Adirondacks Preserve near Lake George, Warrensburg, NY 12885, 518-494-2742, www.ridinhy.com);  and the ever-popular Rocking Horse Ranch (reopening June 12, 600 State Route 44/55, Highland, NY 12528, 877-605-6062, 845-691-2927, www.rockinghorseranch.com).

And while many will choose to venture within driving distance – biking, hiking (check out the Hudson River School Art Trail in the Catskills and camping at the North-South Campground, for example) – I will pretty much bet that traveling by air will be absolutely safe because of the regimen that every airline has imposed (going as far as to leave middle seats empty; sanitizing surfaces and utilizing hospital-grade ventilation/air purification systems). I would bet that the most dicey part of an airline trip will be getting through airport security.

Hiking the Hudson River School Art Trail, in the Catskill Mountains, Greene County, New York State (c) Karen Rubin/goingplacesfarandnear.com

Air Travel

Airlines are doing their best to allay passengers’ concerns – both from the point of view of health as well as easing up cancellation, change and refund policies. This from Delta is fairly typical of the major carriers:

“In the current environment, it’s important for all of us to travel smarter and more consciously. That’s why I want to personally update you on the situation with COVID-19 (the coronavirus) and the steps we are taking to ensure your health and safety in your travels,” writes Delta CEO Ed Bastian.

“For more than a decade, Delta has been preparing for such a scenario. As a global airline, we have strong relationships in place with health experts including the Centers for Disease Control (CDC), the World Health Organization (WHO), the Federal Aviation Administration (FAA) and local health authorities worldwide. We are in constant contact with them to make sure our policies and procedures meet or exceed their guidelines.

“Operations are our lifeblood. We’ve learned from past experience with outbreaks like H1N1 and Ebola, and have continually refined and improved our ability to protect our customers. That includes the way we circulate clean and fresh air in our aircraft with highly advanced HEPA filters, the new fogging procedures in our cleaning process, how we sanitize aircraft between flights and how we respond if a customer is displaying symptoms.

“A full report on the measures Delta is taking to help you have a healthy flying experience..outlines our expanded cleaning and disinfecting at our airports and on board our aircraft; distribution of hand sanitizer and amenity kits to help customers stay clean; and the technology on our aircraft to filter and replace cabin air.

“A command center in Atlanta has been stood up to guide our response, leading our global team of thousands of Delta professionals dedicated to this effort. That includes our reservations specialists handling thousands of incoming calls, our flight crews and Airport Customer Service (ACS) agents taking extra care of our customers, and our TechOps and operations coordination teams keeping the airline moving. This world-class group of airline employees has your back, and I have never been prouder of the women and men of Delta.

“To ensure you always have access to the latest information and guidance, we have a website on the COVID-19 situation that is continually being updated with cleaning policies and actions we’re implementing to keep you safe, ways you can stay healthy while flying, and changes to our flight schedules and waiver information. Transparency is one of our core values, and we are committed to keeping you fully informed as the situation evolves.

“While we’re committed to providing you with information you need to make informed decisions around your travel, we also understand the need for flexibility based on your individual circumstances. To make sure you can travel with confidence, we’re offering flexible waivers, and we’ve also adjusted our network in response to guidance from the State Department.

“We understand that in today’s world, travel is fundamental to our business and our lives, which is why it can’t – and shouldn’t – simply stop. I believe Delta’s mission of connecting the world and creating opportunities is never more important than at times like this.”

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© 2020 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com, www.huffingtonpost.com/author/karen-rubin, and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Send comments or questions to FamTravLtr@aol.com. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures

Travel in a Time of Pandemic: Tour Operators Tread Uncharted Territory

Biking in Albania with Biketours.com President Jim Johnson: “Bike touring is simply our chosen mode of world diplomacy. We believe travel brings us all closer together, fosters understanding and growth, and makes the world a better place. We’re also keenly aware of the positive economic impact tourism has on so many places.” © Karen Rubin/goingplacesfarandnear.com

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

With travel all but shut down, tour operators are doing their best to keep travelers engaged and protected.

Tour operators are the facet of the global travel industry – which accounts for 10.4 percent of the total GDP worldwide and one out of every 10 jobs – most impacted by the coronavirus pandemic that has brought travel to a standstill and the least resilient. These tend to be small businesses operating on tiny profit margins. And like restaurants which are looking to supporters to purchase gift cards for future visits in order to stay afloat, many tour operators which are juggling booked clients’ trips, are taking reservations for future travel, offering incentives and waiving cancellation penalties, reissue and change fees if destinations become impacted.

“We haven’t been here before,” writes Gabriella Ribeiro, CEO of Explorateur Journeys, a Virtuoso agency that specializes in planning immersive travel itineraries. “Yes, we have seen health challenges in the world such as H1N1 and Ebola and we have weathered them but COVID-19 seems more challenging, more widespread and overall, entirely more concerning to everyone in the world and understandably so. It’s a new time, a new world, a new place, a new destination and just like any new location we find ourselves in, we all need time to explore it and get used to it temporarily.”

Explorateur is representative of travel advisors and tour companies who are constantly restructuring programs and accommodating guests who may already have booked or are looking to book.

“We are inundated with information that changes by the hour and we are doing our level best to keep our clients updated as frequently as possible in line with the world’s leading health organizations.

“The bottom line is that whatever you choose to do, we are here to support you. Changing your travel dates of your bookings with us, converting to new destinations that you may not have thought of for later in the year, or simply just opting to look at 2021. The world is big, bright, beautiful and will be ready for us all to return at our normal pace. In the meantime, we are here to help answer any of your questions and help share information if you’re still daydreaming about the days you can return to your normal Explorateurean pace. Here for you 24/7/365 at info@explorateurjourneys.com.”

Explorateur is enticing travelers to fulfill their wishlist of destinations to explore, taking advantage of booking incentives, flexible change policies. (http://explorateurjourneys.com/, .973-420-8343)

Pure Adventures president and founder Loren Siekman writes, “Clearly, this is a dynamic situation and the outlook changes daily. Therefore our first recommendation is to take a ‘watch and wait’ approach. While some of our destinations are currently unaffected, others like Italy are under travel advisories. If you have concerns about a trip you’ve booked, we remain hopeful that the efforts of public health officials and governments will bring the spread under control and restore order to a point where travel to affected destinations is once again responsible, relaxing, and fun.

To make the waiting easier, we have been working with our partners abroad to adopt a thirty-day advance notice rebooking and modified cancellation policy. Some airlines too are recognizing the wisdom of this approach and relaxing their rebooking fees. What this means simply is that you can watch and wait up to 30 days prior to the scheduled start of your trip to see if things are good to go as scheduled, or rebook your tour to start later in 2020 or 2021, with no fees. We can in some cases issue a full refund should you wish to cancel altogether.

Our primary hope is that you rebook your trip in the future. This shows support for the many small businesses that contribute to the operation of a trip, across many destinations, and that are adopting more flexible cancellation policies during this challenging time.

If you are considering travel this year and are holding off because of the current uncertainty, we are fortunate that our self-guided model gives us flexibility, so we can work on scheduling trips at the last minute once things clear up, and if you are rescheduling your trip that is already booked we can move it forward even if exact dates are unknown right now.

We are concerned of course for our travelers’ personal safety, but also for your experience of travel to a destination, and in that destination, as well as the return home. If you are to book now for some time in the near future, you have the option of getting added travel insurance, which is time-sensitive from the date of booking. We always recommend travel insurance to our guests, but for added cost and peace of mind, you can add the Cancel for Any Reason option offered by our partners at InsureMyTrip.

While we stay in close contact with our partners on the ground, we’d also like to recommend that people watch credible and reputable sources of information:

 The Center for Disease Control and Prevention offers Covid-19 travel updates by country and also has hygiene and prevention tips

The World Health Organization has daily situation reports

The United States Department of State offers travel advisories by country

“We’re travel experts, not doctors, so the best we can do is to help you make an informed decision, and give you the most flexibility we can for you to make a change if necessary. We have been at this for over 25 years and have been through Sept 11, the 2008 economic crisis, and other smaller events. This too shall pass, and we will be here to help you get out and experience the world!”

Pure Adventures offers cycling (including self-guided), hiking, multisport, foodie tours and the opportunity to build your own trip (https://pure-adventures.com/, 800-960-2221)

The satisfaction at arriving at the end of BikeTours.com’s eight-day Venice-Trieste-Istria self-guided bike tour in Porec, Croatia © Karen Rubin/goingplacesfarandnear.com

Jim Johnson, president of Biketours.com which brokers guided and self guided bike tours and bike/boat tours primarily in Europe, stated, that besides exercising caution, “we also want to encourage everyone to exercise patience. This is the seventh coronavirus to be identified since the 1960s, and we’re learning more about it every day. We’ve experienced similar situations before, such as SARS and MERS. We hope that this coronavirus is soon a distant memory, too.

“For those of you with pending travel plans, loved ones in distant places, or any other number of less-than-ideal scenarios, we empathize with you. The fear and discomfort of the unknown are unpleasant and stressful, to say the least.

“For those of you who have booked travel plans with us, know that as we continue to monitor the situation, we will advocate for you and keep you informed if your departure or destination is impacted. We want you to be confident and comfortable with your travel.

“Finally, bike touring is simply our chosen mode of world diplomacy. We believe travel brings us all closer together, fosters understanding and growth, and makes the world a better place. We’re also keenly aware of the positive economic impact tourism has on so many places. We’re hoping we don’t see destinations hit twice: first by the virus itself, second by devastating drops in tourism numbers.

“Thank you for being a traveler — an ambassador by bike, as we like to say — for seeing the big picture, and for being part of the BikeTours.com family. We hope that you are safe and healthy. And we hope to see you traveling soon (as soon as it makes sense for you!).” (biketours.com, 877-462-2423)

Butterfield & Robinson suspended all European scheduled small group departures with start dates before May 30.

“We’ve been closely monitoring the virus since it started, reacting to local developments with appropriate local responses in order to protect the safety of all our travelers,” Luc Robinson, President and CEO, writes. ”But now we need to go a step further. As a company, we believe that travel should enrich the soul not foster anxiety. Suspending these trips ensures this ideal continues for all of our travelers.

“Our team of travel advisors is currently getting in touch with everyone booked on impacted departures to review their options. You can transfer your booking to a scheduled small group departure later in the year or in 2021. If you would prefer to cancel outright, we will provide a full refund. Further, if you still do wish to travel, we can discuss options to do so privately – our team is ready to support you with your safety top of mind.

“If you are booked to travel privately before May 30th, the decision on how to proceed with your trip is yours. Your trip planner will be in touch with you shortly to discuss your options.

“As of now, we are planning to run trips beyond May 30th as usual. We will continue to closely monitor all travel advisories from the WHO and the CDC, as well as coordinate with our teams on the ground, and revise our plans as necessary. We’ll communicate any revisions on our website and by email.

“Butterfield & Robinson has weathered many crises since we started running trips in 1966. Through decades of experience, we’ve grown to understand that these global events are unavoidable. We are financially prepared, and we will get through this.

“To our dedicated travelers who share our passion for seeing the world, thank you for staying committed to taking the slow road with us. We truly look forward to helping you explore the world again soon. And to all our partners in the travel industry, thank you for rallying together in these tough times. With our communities we remain long-term, steadfastly optimistic.”

Butterfield & Robinson offer programs around the world including biking, walking, hiking, family, small ships, wine, active, safari, wellness, expeditions, self-guided (butterfield.com, 866-551-9090)

Western River Expeditions, which specializes in outdoor adventures – rafting, hiking – in Utah, so far is planning to continue to operate its programs this summer.

“At Western River Expeditions, there is nothing more important than the health and safety of our guests and staff. As an organization, we are continually monitoring developments to make the best decisions regarding our trip offerings and policies.  We are sensitive to the impacts the COVID-19 news is having on all facets of our lives, and want to reassure you that we are doing everything possible to prepare and to focus on your safety and welfare,” writes Brian Merrill, Chief Executive Officer.

“It is our goal to operate all trips scheduled for this season. At this time, when we are advised to avoid crowds and enclosed spaces, getting out into the backcountry may just be the perfect way to spend your vacation. As our clients, guests, friends, and family, you have our pledge that we will continue to do everything both prudent and possible to keep you safe and healthy while you enjoy the trip of a lifetime.”

Western River Expeditions is taking care to assure clients of measures to provide sanitary conditions:

“On our river trips, each of our guides holds a backcountry food handler certification. We have thorough and comprehensive sanitation practices. 

“In each camp, we set up two hand-washing stations.  One near the toilet facility and the other near the kitchen.  These stations allow a person to wash their hands without the need to touch any surfaces after the washing is completed.  It is our policy that no one may come to the meal table without having first washed their hands with soap and water followed by the use of hand sanitizer.

“Of course, due to this specific virus, we will be even more vigilant in our efforts to keep surfaces clean, require frequent hand-washing, and practice safe handling of food and anything else that has the potential to spread viruses.  In addition to our on-river sanitation protocols, all of our equipment is sanitized (including our boats) between trips.

“Our trips occur in remote, backcountry locations. This gives our trip two distinct advantages: 1. We operate in an “open air” environment.  Potential contaminants are more naturally dispersed.  2. We rarely interact closely with other groups. These factors give us great control over our immediate environment.”

If a guide or guest develops flu-like symptoms during a trip, per CDC guidelines, the individual will be kept away from the rest of the group, any suspected areas of contamination will be disinfected, and, where applicable, the individual will be evacuated as soon as possible.

If an official travel ban has been issued that does not allow you to travel to or from your point of origin, Western River Expeditions will allow you to use the full value of your non-refundable payments as a credit for a future trip. Credits may be applied to the same trip for any available departure through 2022. No refunds for any unused portion of credit will be given.Once an alternate trip is booked, it will be subject to standard cancellation policies.

As you weigh the possibility of future flight restrictions, you may also want to consider the option of driving to the starting point of your trip.

If Western chooses to cancel a launch due to any reason(s), including closure by a federal agency, governmental intervention, health department requirements, or the decision on our part, Western River will issue a full refund or allow you to use the full value of your non-refundable payments as a credit for a future trip. Credits may be applied to the same trip for any available departure through 2022. Once an alternate trip is booked, it will be subject to standard cancellation policies.

These policies will also apply to new reservations for the 2020 season. Check availability online. Purchasing travel insurance is recommended; you may wish to consider the “cancel for any reason” policy.

The 2020 season along with much of the 2021 season is currently sold out for Grand Canyon, but there is an online waitlist available (add your name to the 2020 waitlist here).

“Thank you for your support and trust. Western River Expeditions has been family owned and operated for 59 years. We consider our employees and our guests to be part of our extended family.  These are challenging circumstances, and like any family, we will endure this and any other challenge we face together.”

Western River Expeditions (gorafting@westernriver.com, westernriver.com, 801-942-6669).

Discover France Adventures CEO Thomas Boutin writes, “The impact of the virus goes far beyond the persons infected by it. As you may know, some of the hardest hit industries are travel and hospitality. We are no exception.

“Many of you have been very understanding and rescheduled your trips, instead of canceling. This allows us to get through this period with minimal implications to the everyday lives of our team and partners. 

“As the situation changes frequently, we want to ensure that you can modify your travel plans accordingly. To this effect, special terms and conditions are applied until the end of June 2020. All you have to do is to get in touch with your dedicated tour consultant, and he/she will take care of the rest.

“Our self-guided tours give you the freedom to choose your departure date, without restrictions – our tour consultants will adapt the practical details to your needs. (Even for last minute bookings)”

Special terms until the end of June 2020:

Groups that re-schedule more than 30 days before the start date, get a travel credit of the full amount paid without any change fees. (normally there is a 200 euro per person fee for changes after a tour is confirmed)

Groups that re-schedule less than 30 days before the start date get a travel credit of the full amount paid minus hotel cancelation fees (if any).

The travel credit does not expire to give you the peace of mind to do your trip when you want.

“With these changes, our aim is let you keep your options open and see how the situation evolves.

“To make informed decisions about your travel, we advise you to follow reliable information from the World Health Organization, and official government travel advisory for your destination. 

“We do encourage you to remember the physical and mental benefits of cycling, as well as the joy of discovering new places. 

“Stay active and keep dreaming about cycling through exceptionally beautiful natural, historical and cultural regions!”

“While our regular season activities are on hold, other areas are moving ahead rapidly. Our teams are busy working on improving our offering and preparing the company for a comeback in due time.  

“Our tour planning team members, Valentine and Sebastien, have been busy on two main projects: Updating existing tours based on your feedback; Creating new tours that are available as soon as traveling is possible again. 

“Our tour consultants are staying in touch with all clients with travel impacted by travel restrictions. 

“While we are in exceptional times, we are still here for you, ready to answer any questions about travel.” (discoverfrance.com, 800-929-0152)

A source to find well-established tour operators is the United States Tour Operators Association (USTOA).Representing nearly $19 billion in revenue, the member companies provide tours, packages and custom arrangements that allow 9.8 million travelers annually unparalleled access, insider knowledge, peace-of-mind, value and freedom to enjoy destinations and experiences across the entire globe. Each member company has met the travel industry’s highest standards, including participation in the USTOA’s Travelers Assistance Program, which protects consumer payments up to $1 million if the company goes out of business. (ustoa.org).

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© 2020 Travel Features Syndicate, a division of Workstyles, Inc. All rights reserved. Visit goingplacesfarandnear.com, www.huffingtonpost.com/author/karen-rubin, and travelwritersmagazine.com/TravelFeaturesSyndicate/. Blogging at goingplacesnearandfar.wordpress.com and moralcompasstravel.info. Send comments or questions to FamTravLtr@aol.com. Tweet @TravelFeatures. ‘Like’ us at facebook.com/NewsPhotoFeatures

Travel in the Time of Pandemic: Stage 1: Travel by Armchair in Cyberspace

Lindblad Expeditions is bringing the world’s wild places to armchair travelers through cyberspace.

by Karen Rubin, Travel Features Syndicate, goingplacesfarandnear.com

There is no substitute for the thrill and connection of seeing and experiencing places first-hand, but in this time of enforced isolation, but, to cope with the enforced isolation that the coronavirus pandemic has created, the next best thing is to bring these places into our spaces. Many travel companies, museums and attractions re bringing their part of the world to you in cyberspace and have created special programming and activities that will engage children and help parents who are finding themselves home-schooling.

During this time of social isolation Lindblad Expeditions is bridging the distance—bringing the world’s wild places & keeping moments of ahhh alive and well—through a Virtual Expedition to explore the world’s remote pristine reaches. The small ship adventure travel company is taking guests on a virtual expedition, designed to offer the “tonic of wildness,” and the engaging and reassuring rhythms of life on board—from morning stretch classes, to exhilarating sights, photo ops and even evening Recap daily at 6 pm, complete with cocktail recipes from fleet menus. 

As the Virtual Expedition unfolds in the weeks ahead—and pulling from a renowned expedition team of naturalists and experts in isolation as well —there will be activities for kids led by Lindblad’s team of certified field educators; lectures with the line’s renowned naturalist team; live musical performances from around the world; artisan demonstrations; and cooking demos of sustainable shipboard bites. And a special evening recap will reveal the newest addition to their fleet, National Geographic Endurance, via a virtual ship tour led by the Captain and members of his team.

Choreographed with all the hallmarks of a Lindblad expedition, the Daily Program is posted daily to  Virtual Expedition. Flexible, spontaneous—who knows where you’ll go?—the expedition features new discoveries each day, using Facebook and Instagram for both video and live activities, including:

  • Today’s Activity: Video clips with Lindblad naturalists taking guests from temperate to tropical rainforests to the towering ice of Antarctica, guiding them into the sights & sounds.
  • AHHHHH Moment: The healing tonic of wildness, a tiny dose of bliss, or a bit of insight. What does it feel like to spend time, truly steep in wild remote places, stop, let it sink in, get captured by one moment or a string of them? Experience it now.
  • Photo Tips: Get info you can use to practice indoors or out. Learn from Lindblad certified photo instructors as they explore their own landscape in isolation. 
  • RECAP: It’s 6pm—grab a cocktail recipe & meet us in the Lounge, with demonstrations from virtual shipboard bartenders – and soon to be added lectures, presentations
  • Virtual Music Lounge: Choreographed by Lindblad’ ethnomusicologist, Jacob Edgar, enjoy a series of live musical performances from Ireland, Iceland, Trinidad, Rapa Nui, Scotland, and more. Muireann Nic Amhlaoibh, a multi-award winning traditional singer and musician from Ireland, leads the lineup starting this week.

(Lindblad Expeditions, 800-397-3348, www.expeditions.com)

Western River Adventures is helping adventurers deal with confinement by introducing virtual galleries in 360-degree views of tours, including the Grand Canyon, Idaho, Costa Rica. “We feel it too. That sense that the world is changing right in front of our eyes, the feeling that last week was a really long year, and that a trip to the grocery store is the nearest adventure we can find in our quarantined world. Our hearts go out to those of you who are personally affected by this physically, emotionally, or economically.​ “For the adventurous and explorative, sitting on the shoreline of life is actually asking a lot! We are working up a ‘survival kit’, of sorts, to help us bide the time until the travel restrictions lift.  The 360° virtual tours are part of that survival kit.”  (7258 Racquet Club Dr., Salt Lake City, UT 84121, 866-904-1160, westernriver.com)

Adventures Within Reach is offering “Home Activities & Health Tips for Travelers: “For everyone getting ready to travel, once the world is back to normal, or even for those just looking for ways to get the blood flowing while at home, we have put together training materials below that will help get you in shape, maintain fitness and/or reach potential fitness goals. Whether you’re training for a serious trek or not, we have some great at-home workouts for you to enjoy.” In addition, you can access trip journals to help you plan your next trip, and a list of travel-related games from AFAR Magazine, (303-500-5047, adventureswithinreach.com)

Ponant Cruises “invites you to explore the world from your own home with our weekly ‘Dreams of Elsewhere’ newsletter.”

COVID-19 has put the world on pause, and while physical travel may not be possible, Ponant Cruises “invites you to explore the world from your own home with our weekly ‘Dreams of Elsewhere’ newsletter. We’ve curated rich, original content will help you wait patiently while dreaming of your next trip!” (cruise.ponant.com).

Wild Frontiers is offering a “Dreaming of” series of virtual experiences, which this week brought Uzbekistan home.” We’d love to be traveling the Silk Road right now, but in these days of lockdown the next best thing is to fully immerse ourselves in a destination through other means. So this week we want to transport you with videos, books, music and the tastes of Uzbekistan…which you can enjoy right in your very own home!,” writes Jonny Bealby, Founder. (Wild Frontiers Adventure Travel Ltd., 11260 Donner Pass Road, No 136, Truckee, CA 96161, 877-725-6674, wildfrontierstravel.com)

Earthwatch Institute, which offers extraordinary opportunities to join research expeditions, is coping with COVID-19’s impact on field work by launching a new “Science Matters” webinar series featuring its principal investigators from around the world, who share their personal story of science and provide viewers to ask questions directly of the scientists. (Earthwatch Institute, 1380 Soldiers Field Rd., Suite #2700, Boston, MA 02135, earthwatch.org)

Earthwatch in the Amazon. Earthwatch Institute, which provides extraordinary opportunities for ordinary people to join important research expeditions, is making it possible to connect with research scientists who are grounded.

Join an expedition to Antarctica, the great white continent and one of the last true wilderness areas on earth – largely unchanged since the early explorers, with Quark Expeditions (3131 Elliot Ave., Ste 250, Seattle, WA 98121, 800-435-1900, quarkexpeditions.com).

For actual armchair travelers, Butterfield and Robinson, which operates luxurious active, immersive experiences, has provided a reading list of titles set around the globe, that transport you to new vistas while socially distancing – Scotland, Peru, Canada, Colombia, China, Mongolia, Japan, Italy, (866-551-9090, www.butterfield.com).

Austin Adventures has extended its “Virtual Adventures for Kids” online learning series through May, with upcoming adventures to South Dakota, Holland and the Grand Canyon. This Thursday, April 9, visit Zoo Montana for an up-close-and-personal look at four animals that call the zoo home. Other upcoming adventures in April include Costa Rica “The Land of Fire” (April 16), Life is Good Adventures “The Power of Positivity” (April 23) and Peru “The Land of the Inca” (April 30). “Virtual Adventures for Kids” gives children something to enjoy from the comfort of their home while giving parents a much-needed small break. Each adventure is recorded and posted for future viewing at https://www.austinadventures.com/virtual-adventures-for-kids/.

Also this week, Xanterra Travel Collection’s #RoamFromHome social media campaign is #OneWeekOfIcons, including fun facts and iconic sights from some of the world’s most legendary landmarks. Upcoming series include  #OneWeekOfWow (week of April 13, jaw-dropping landscapes),

#OneWeekOfSoftFootprints (week of April 20, sustainability practices) and #OneWeekOfStories (week of April 27, photography accompanied by intriguing travel stories). Zoom backgrounds featuring photos of dazzling landscapes from America’s national parks (LINK) as well as custom wildlife coloring sheets (LINK) are available to download. More info here: https://www.xanterra.com/stories/.

NonStopTravel, a Torrance, California-based  travel agency, invites you to keep your travel dreams alive with inspiring films, exotic recipes, and motivational music from around the globe. “We suggest you take this opportunity to learn a new language, taste bold new flavors and see the world through new perspectives. Whether you’re turning up music to lift your spirits or cooking up delicious drinks and dishes from other countries, there are endless ways to bring the world home. As your travel advisor, when you’re ready to explore again, we will be waiting to show you the way.” The site offers international films to watch, global foods and drinks to prepare (Use this time of social distancing to discover the stories of unique delicacies from around the world), songs from around the globe “to keep gloom at bay”. (800-949-6362, www.nonstoptravel.net).

Club Med Yucatan. The pioneer of the all-inclusive resort concept has launched Club Med at Home virtual travel experiences.

To bring the Club Med spirit to all staying inside during these unprecedented times, the pioneer of the all-inclusive concept has launched Club Med at Home

The weekly series of activities designed to inspire and engage families features downloadable coloring book pages, exclusive recipes, playlists, streaming workout classes, virtual resort tours and more. New content will be added weekly to www.clubmed.us/clubmedathome and announced via newsletter. 

Knowing multi-gen households are spending more time inside together than ever before, there’s never been a more relevant time for resort brands to launch at-home and virtual travel experiences. 

  • Start the day with destination workout videos like yoga in Italy or HIIT exercises in the Maldives led by Club Med staff
  • Download coloring pages of beachscapes and family fun for kids (and kids at heart!)
  • Indulge in fan favorite Club Med recipes, like the legendary White Chocolate Bread
  • Have a virtual dance party jamming to Club Med’s “Crazy Signs” Spotify playlist – bonus points for showing off dance moves on social and tagging @clubmed #ClubMedAtHome
  • From Bali to the French Alps, transport to over 30 Club Med resorts around the globe on 360-degree virtual resort tours
  • Activity suggestions for kids and parents designed to replicate Club Med’s popular kids club activities, such as music time with babies, family game night (with downloadable game sheets), and creating your own eco-friendly modeling clay to design a sculpture

The Saint Lucia Tourism Authority just announced new episodes of their “7 Minutes in Saint Lucia” social media campaign, offering opportunities to virtually explore and enjoy the destination’s nature, wellness, adventure, culinary delights, and arts and culture. Upcoming segments (which run on Tuesdays and Thursdays) highlight fitness (April 9), a tour of the petroglyphs at Stonefield Villa Resort (April 14), a lesson on how to make cocoa tea (April 16), more live music (April 21), and lessons on how to make a rum cocktail (April 23), wood sculpting (April 28) and using herbal plants (April 30). Visit the @TravelSaintLucia Instagram page to join live (all sessions are also recorded for future viewing and can be accessed on their Instagram feed). Additionally, visit Saint Lucia’s Facebook page to catch their newest destination video offering a message of solidarity and hope.

In Greater Williamsburg, children and adults can explore Colonial Williamsburg from home with downloadable activity pages (coloring pages, word searches, vocabulary matchups, crossword puzzles), recipes for cooking 18th century dishes, videos on how to make colonial crafts like a spring wreath, live chats with Martha Washington, Thomas Jefferson, and others, virtual colonial fitness classes (such as fencing), and more. Over at Jamestown Settlement and the American Revolution Museum at Yorktown, tour the museums virtually through their apps; access interactives such as a historical “Legacy Wall” timeline and “Artifactually Yours” personality matching game, post a message on what liberty means to you on the Liberty Tree, and play the “How Revolutionary Are You” quiz that pairs you with your Revolutionary counterpart; view videos on a variety of themes exploring the people and events of early Virginia; and access a collection of curriculum-based lesson plans designed for Educators at Home including live educational broadcasts on a variety of topics on Tuesdays and Thursdays at 10 am, 11 am and noon ET.

During uncertain times, often the most calming and reassuring thing we can do for ourselves is get back to basics, including cooking from-scratch meals or transitioning to a healthier diet and lifestyle.  Rouxbe, the leading online culinary school, is offering a free 30-day membership, which includes access to 75 lessons, hundreds of chef-created recipes, cooking tips and techniques, live events with chef instructors and culinary experts, and 13 courses ranging from pasta to knife skills, available 24/7 and streamed on any device.  The membership also includes traditional and next-gen culinary foundations and techniques including plant-based cooking, mastering the fry pan, knife skills, and a Food Safety Course that covers common causes of foodborne illnesses, the importance of handwashing, how to purchase, store, prepare and cook food in a safe manner and how to keep a clean and sanitary kitchen.

Virtual Visits to Museums, Attractions

Google Arts & Culture has teamed up with over 2,500 museums and galleries around the globe to create virtual tours and extraordinary content.

Architectural Digest has provided links to virtual tours of 10 of the world’s top museums, including The Metropolitan Museum of Art, NYC; Guggenheim Museum, New York; Bauhaus Foundation, Dessau; Musée d’Orsay, Paris; The Palace of Versailles, Versailles; Uffizi Gallery, Florence; La Galleria Nazionale, Rome; Van Gogh Museum, Amsterdam; Victoria & Albert Museum, London; Getty Museum, Los Angeles.

Also, you can scroll through 3-D photographs from the Minneapolis Institute of Art, explore online exhibits from the National Women’s History Museum in Virginia, and tour artistic masterpieces from the Dalí Theatre-Museum in Spain.

For those in search of armchair travel inspiration,  Smithsonian magazine (https://www.smithsonianmag.com/smart-news/ten-museums-you-can-virtually-visit-180974443) has compiled a list of ten museums that have found new ways to fulfill their critical mission of cultivating creativity and spreading knowledge: the Museo Nacional Thyssen-Bornemisza, Madrid; the National Museum of Modern and Contemporary Art in Seoul (MMCA); The Anne Frank House, Amsterdam; the Vatican Museums including 360-degree views of the Sistine Chapel; the National Gallery, London;  an online tour of NASA’s research centers including  Langley Research Center in Hampton, Virginia where the Katherine Johnson Computational Research Facility is located, plus the glenn Research Center in Ohio where you can go inside a supersonic wind tunnel and the Zero Gravity research facility; the National Museum of Anthropology in Mexico City; the de Young Museum in San Francisco; the Louvre, Paris,

The Smithsonian Institution’s National Zoo, Washington DC is closed, but the Smithsonian is offering many ways to access exhibits and resources online, including a new central portal for distance-learning resources (c) Karen Rubin/goingplacesfarandnear.com

All Smithsonian Institution museums in Washington DC, including the National Zoo, and the fascinating National Museum of the American Indian in New York City are closed, but you can visit exhibits online: https://www.si.edu/exhibitions/online.

Meanwhile,  the Smithsonian Institution, which has more than 1.7 million multimedia educational resources available online,  has launched a central portal highlighting an array of distance learning resources, from STEM webcasts to American history podcasts and comprehensive lesson plans. Offerings range from low- or no-tech (interviewing family members for oral history projects) to high-tech (diving into an interactive exploration module). The resources, which focus on pre-K-12 education, include tailored lesson plans tied to national learning standards and added support for educators and parents.

The Smithsonian’s distance-learning resources draw on content and expertise from across the Smithsonian’s 19 museums, nine research centers and 21 libraries. These activities are tied to national learning standards and can serve as a resource for teachers, students and parents across the country. (https://learninglab.si.edu/distancelearning)

You can tour National Trust for Historic Preservation sites visually with a new series on SavingPlaces.org, starting with Sacred Places.

“Historic places also yield contemporary stories of resilience. In historic commercial districts across the country, small businesses are showing incredible creativity and adaptability as they continue to serve and sustain their communities during this crisis. Our colleagues at Main Street America are collecting and sharing these stories online, from the inspirational quotes posted in Downtown Albany Georgia’s storefronts to a virtual farmer’s market sponsored by Downtown SLO in San Luis Obispo, California,” writes Kathleen Malone-France, Chief Preservation Officer, of the National Trust for Historic Preservation.

Emma Peters  at The National Trust has compiled a superb list of  “13 Virtual Ways to ‘Edutain’ Kids About History and Preservation” (https://savingplaces.org/stories/13-virtual-ways-to-edutain-kids-about-history-and-preservation).

Among the ongoing virtual experiences that Cradle of Aviation Museum is offering are replays via Facebook Watch Parties of some of its favorite encounters with astronauts, pilots, authors, and STEM leaders including the gala celebrating the 50th Anniversary of the Apollo 11 Lunar Landing in July featuring five Apollo Astronauts and two Mission Control directors. © Karen Rubin/goingplacesfarandnear.com

Travel in air and space with Long Island’s Cradle of Aviation Museum.  Though shuttered during the coronavirus pandemic, the museum is bringing its experience and education online with 360° -view gallery tours and inspirational and fun content and programming. Resources are available at www.cradleofaviation.org/virtualmuseum and via social media channels.

LEARN with #Educator Tom, the museum’s latest TikTok sensation (with over 1.5m views in under a week) as he brings edutainment online through over 50 videos on the history of ingenuity and innovation in aerospace. Did you know that rotary engines spun along with propellers to cool it down? https://www.tiktok.com/@cradleofaviation/

MAKE an At Home Activity with video instruction from Cradle’s Education Team. Like “Make A Mission Patch” asking students to use their imagination on their own personal mission. If there were a mission to stop a virus, what would the patch look like? YouTube https://youtu.be/OShJVmPPJ8A

ASK an Educator those challenging STEM related homework questions and assignments and get some help from the Education team, like which layer of the Earth is located closer to the crust? Send questions to education@cradleofaviation.org.

BE INSPIRED with evening lectures as the museum replays via Facebook Watch Parties some of its favorite encounters with astronauts, pilots, authors, and STEM leaders including the Apollo 50th Anniversary Dinner Panel featuring five Apollo Astronauts and two Mission Control directors (Thursday, March 26th at 8pm) presentation and an intimate look at life and art of Apollo Astronaut Alan Bean with Leslie Bean and Shuttle Astronaut and Bestselling Author Mike Massimino (Tuesday, March 24th at 8pm.   www.facebook.com/cradleofaviation 

PERUSE thousands of inspirational photos of the heroes of air and space in its NY Heritage Digital Collection including rarely seen photos of Amelia Earhart, Charles Lindbergh, the F-14 and Lunar Module. https://nyheritage.org/contributors/cradle-aviation-museum

WATCH its YouTube channel  www.youtube.com/cradleofaviation including recommended picks from curator, Josh Stoff, as well as inspirational interviews with astronauts who recently visited the museum.

The Cradle of Aviation Museum and Education Center is home to over 75 planes and spacecraft representing over 100 years of aviation history and Long Island’s only Giant Screen Dome Theater. The museum is located on Museum Row, Charles Lindbergh Blvd., in East Garden City. For more information call (516) 572-4111 or visit www.cradleofaviation.org.

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